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February 21st, 2017 12:00

Ethernet connection doesn't work.

Hi everyone, i have a problem with my wired connection, this one does'nt work, see the picture

i can't connect wired only by wifi, device manager

I try everything and nothing, any help

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17K Posts

February 23rd, 2017 07:00

n00b177,

You may need to try a newer  RJ-45 cable. I cannot identify the cable you are using. Also, what is the computer model you have.

2 Posts

February 24th, 2017 23:00

I use another RJ-45 cable new one, not working. Maybe is the port in the mother not working? im not sure.

Latitude E6420 model

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