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T

1974

November 16th, 2017 06:00

Inspiron 7359 2-in-1, BIOS 1.17.0, breaks Conexant audio

Just a heads up. It seems Dell's repeated problems with BIOS updates breaking audio continue.  I updated to 1.17.0, no audio. Reverted to 1.16.0, audio is back.  <deleted attacking statements>.

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17K Posts

November 16th, 2017 06:00

TOTALPC,

Thank you for letting us know about the bios causing the system to lose sound. I will forward this post to our engineers.

2 Posts

December 6th, 2017 09:00

can someone help me with this. I was having monitor/display problems until I update the bios to 1.17. Today I woke to no sound. Unlike the above, I do not want to roll back to 1.16 and monitor issues.

The two drivers that show in device mgr are the Conexant and an Intel Display audio. I received the following message with diagnostics: "Problem Found Generic Audio driver" with yellow caution symbol. I have no idea what to do next. any response appreciated.

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