In addition to the above, what DisplayPort cable are you using? Not all cables can reliably carry the bandwidth required for 4K @ 60 Hz. And have you successfully tested your cable and adapter with any other display, preferably another 4K display?
You don’t want to use HDMI because the XPS 15 only has HDMI 1.4, which isn’t enough for 4K @ 60 Hz. For DisplayPort, what adapter did you use to connect it to the USB-C/Thunderbolt port?
And in terms of the OSD menu, typically one button displays the input selector interface and a different button displays the full menu. Check the manual for that display, which you can find on support.dell.com.
The manual is here fast.ulmart.ru/.../686254.pdf but still I couldn't find a way to get to the main menu, as it is always in the selecting HDMI/DP/mini DP menu and there is no button to exit
hello my previous message seems to not going through, my current problem is that i read the fast.ulmart.ru/.../686254.pdf which is the manual but it still doesnt tell how to get to the main OSD menu and there isn't a button for me to do that. I dont have other monitor or laptop to test it and also the www.amazon.de/.../ref=oh_aui_detailpage_o01_s00 is the tb3 cable i used
Well Page 25 of that manual shows what the full OSD is supposed to look like, so if you can’t access it and can’t get any sort of picture to display, then you may simply have a bad display. Sorry!
jphughan
9 Legend
•
14K Posts
0
November 23rd, 2017 11:00
In addition to the above, what DisplayPort cable are you using? Not all cables can reliably carry the bandwidth required for 4K @ 60 Hz. And have you successfully tested your cable and adapter with any other display, preferably another 4K display?
jphughan
9 Legend
•
14K Posts
0
November 23rd, 2017 11:00
You don’t want to use HDMI because the XPS 15 only has HDMI 1.4, which isn’t enough for 4K @ 60 Hz. For DisplayPort, what adapter did you use to connect it to the USB-C/Thunderbolt port?
jphughan
9 Legend
•
14K Posts
0
November 23rd, 2017 11:00
And in terms of the OSD menu, typically one button displays the input selector interface and a different button displays the full menu. Check the manual for that display, which you can find on support.dell.com.
kaiggtt
5 Posts
0
November 23rd, 2017 13:00
www.amazon.de/.../ref=oh_aui_detailpage_o01_s00 i'm using this cable and i only have this display, couldn't find a button to start with OSD full menu
kaiggtt
5 Posts
0
November 23rd, 2017 13:00
The manual is here fast.ulmart.ru/.../686254.pdf but still I couldn't find a way to get to the main menu, as it is always in the selecting HDMI/DP/mini DP menu and there is no button to exit
kaiggtt
5 Posts
0
November 23rd, 2017 14:00
hello my previous message seems to not going through, my current problem is that i read the https://fast.ulmart.ru/manuals/686254.pdf which is the manual but it still doesnt tell how to get to the main OSD menu and there isn't a button for me to do that. I dont have other monitor or laptop to test it and also the https://www.amazon.de/gp/product/B06XFG1YKT/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1 is the tb3 cable i used
kaiggtt
5 Posts
0
November 23rd, 2017 14:00
hello my previous message seems to not going through, my current problem is that i read the fast.ulmart.ru/.../686254.pdf which is the manual but it still doesnt tell how to get to the main OSD menu and there isn't a button for me to do that. I dont have other monitor or laptop to test it and also the www.amazon.de/.../ref=oh_aui_detailpage_o01_s00 is the tb3 cable i used
jphughan
9 Legend
•
14K Posts
0
November 23rd, 2017 22:00
Well Page 25 of that manual shows what the full OSD is supposed to look like, so if you can’t access it and can’t get any sort of picture to display, then you may simply have a bad display. Sorry!