Since the link provided by Robert doesn't seem to work for me, while you were in the Bios, did you see anything related to Secure Boot Keys listed? I have not checked my system, but my Desktop has a set of keys which are set up during the OS install.
I think those can be reset but I don't have your Bios to check. I do not know for sure your problem is actually related to that key system.
Don't attempt to do anything yet, maybe someone else will have input, but I see options to rewrite those values. If you can't find any thing else, it may be related. But again, you really need someone who knows for sure to comment.
I have an Inspiron 17 - 5767 and the same issue has cropped up. I tried these steps and instead of resolving the issue it gave me a blue screen with the info that my PC/device needs to be repaired. And an error code: 0xc000000e.
A bit of a background - My m/c is around 2 months old. It went into a longish update 2 days ago. When the battery ran out the next time & I connected it up to the charger, this issue cropped up.
robert p
4 Operator
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9.4K Posts
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October 24th, 2017 05:00
Hi mDELLa,
Thanks for posting.
Here is some information you may find helpful: http://en.community.dell.com/support-forums/software-os/f/4997/t/20014224
Saltgrass
4 Operator
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4.3K Posts
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October 24th, 2017 07:00
Since the link provided by Robert doesn't seem to work for me, while you were in the Bios, did you see anything related to Secure Boot Keys listed? I have not checked my system, but my Desktop has a set of keys which are set up during the OS install.
I think those can be reset but I don't have your Bios to check. I do not know for sure your problem is actually related to that key system.
mDELLa
4 Posts
0
October 24th, 2017 19:00
I have Custom Mode Key Management
PK
KEK
db
dbx
Saltgrass
4 Operator
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4.3K Posts
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October 24th, 2017 19:00
Mt Bios shows the same options with PK selected.
Don't attempt to do anything yet, maybe someone else will have input, but I see options to rewrite those values. If you can't find any thing else, it may be related. But again, you really need someone who knows for sure to comment.
mDELLa
4 Posts
2
October 24th, 2017 21:00
I did the following based on the forum post you provided...
Operating System Loader Has No Signature . . .
these steps resolved my issue:
1. On Startup, press F12
2. Reset Bios to default settings
3. Restart laptop
4. In Bios, select Boot Sequence menu
5. Manually ADD additional line with the name "Windows Boot Manager"
6. Select /EFI/BOOT/BOOTX64.EFI
7. Exit
mDELLa
4 Posts
0
October 24th, 2017 21:00
this has booted my system - do you recommend doing anything else to avoid this issue happening again? Thanks!
PoonamC
3 Posts
0
November 8th, 2017 14:00
I have an Inspiron 17 - 5767 and the same issue has cropped up. I tried these steps and instead of resolving the issue it gave me a blue screen with the info that my PC/device needs to be repaired. And an error code: 0xc000000e.
A bit of a background - My m/c is around 2 months old. It went into a longish update 2 days ago. When the battery ran out the next time & I connected it up to the charger, this issue cropped up.