Dell 7547 won't boot to windows

Question

I have a dell 7547 it was working fine and now I can't get it too start up it goes to the dell screen with the wheel for 5-10 min then a black screen. I got code 0xc0000001 on the recovery screen I try to boot from my USB also to reinstall windows and I can't seem to fine the USB I added it to the bois and still no luck any help I would appreciate thxs I also tryed switching the UEFI TO Legacy and still noting I'm not sure if I am doing it right I have a dell mentor media that worked on here befor. It now can't get it to even show up I only see USB storage devices

ejn63 · Answer

Run an extended diagnostic on the hard drive - F12 at powerup.

Ceodayday · Answer

I have a dell media mentor with windows 8.1 on it but can get it to boot the USB

Ceodayday · Answer

Just did it it pass the test there no hard drive or hardware issues it just won't start up any more tip or idea I can try

ejn63 · Answer

You'll need to reload Windows. If you don't have a USB flash drive with Windows on it, you can download and prepare one from here: www.microsoft.com/.../windows10

ejn63 · Answer

Try making a Windows 10 boot flash drive - the one you have may be corrupt.

Ceodayday · Answer

Not too sure I tryed it b4 and it worked a few times in this pc

Dell-SreejithR · Answer

Thank you for your message.

If the no boot issue is not resolved or if you need further assistance please click on my Dell username & send a private message with the service tag, registered name & email address.

Ceodayday · Answer

I'll try but I don't have another laptop right now and when I plug the USB in b4 it worked idk

Ceodayday · Answer

Yeah still no go I just sent you a msg

Locked Topics – Laptops General

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