You need to clarify your post - by "cable" do you mean a coax cable hooked to a cable modem and then you connect the notebook by ethernet cable to the modem? If so, what has your Conexant dial-up modem to do with this? Please post back with a better desctiption of what you have.
You need to clarify your post - by "cable" do you mean a coax cable hooked to a cable modem and then you connect the notebook by ethernet cable to the modem. Sorry, until the last day or so, I knew nothing about modems, etc.. I wasn't sure if the Conexant dial-up modem had anything to do with it.
I guess what the situation is is that the modem gave up the ghost while running overnight. It's hooked up to a cable TV coax and has a cable modem connected to the computer. The diagnostic shows the signal is reaching the computer but the internal modem evidently is shot.
As I am in Korea and can't get service here (no one will touch it) and it's pretty costly to ship it to the USA, have it shipped back AND pay a10% fee to have it go thru customs here. Can you recommed a good plug in modem card for a cable coax/cable modem setup? I really need to get back online quick! Thanks.
Ok, the cable modem hooks to the coax, and your computer connects to the modem by ethernet CAT5 cable from the modem's ethernet port to the notebooks
RJ-45 connector?
Correct. Like I said, it connected fine for a week or, then just quit working. I had the service guy come and he said it was a hardware problem. I ran the diagnostics and it shows the computer is actually getting the signal from the cable connection, but it's not working due to something--I'm assuming it's the modem.
I wasn't sure if the Broadcom 440 10/100 network controller had anything to do with it. I don't think it does, like I said, I'm not all that knowledgable about networking hardware.
Actually, your problem has nothing to do with your comptuer's modem, and everything to do with the Ethernet controller.
Does you cable modem (the box with the coax going into it) have the proper lights on? if you bring up a DOS window (command prompt) and type 'ipconfig /all', do you have an IP address that doesn't start with 169.254?
Does you cable modem (the box with the coax going into it) have the proper lights on? if you bring up a DOS window (command prompt) and type 'ipconfig /all', do you have an IP address that doesn't start with 169.254?
The lights are on, even the plug that goes into the RJ 45 connector has the lights on. And yes I have an IP adress that starts with 169.
Can you suggest something? I was ready to buy a pcmcia card, will that solve the problem?
If it is 169.something, that is a Microsoft generated IP address because it did not see the DHCP server of the router. If it is a 192.168.something it is a valid address and you'd have to look at the router to modem or modem to ISP connections.
johnallg
2 Intern
•
7.3K Posts
0
June 3rd, 2004 20:00
jimwe
5 Posts
0
June 4th, 2004 01:00
You need to clarify your post - by "cable" do you mean a coax cable hooked to a cable modem and then you connect the notebook by ethernet cable to the modem. Sorry, until the last day or so, I knew nothing about modems, etc.. I wasn't sure if the Conexant dial-up modem had anything to do with it.
I guess what the situation is is that the modem gave up the ghost while running overnight. It's hooked up to a cable TV coax and has a cable modem connected to the computer. The diagnostic shows the signal is reaching the computer but the internal modem evidently is shot.
As I am in Korea and can't get service here (no one will touch it) and it's pretty costly to ship it to the USA, have it shipped back AND pay a10% fee to have it go thru customs here. Can you recommed a good plug in modem card for a cable coax/cable modem setup? I really need to get back online quick! Thanks.
johnallg
2 Intern
•
7.3K Posts
0
June 4th, 2004 03:00
jimwe
5 Posts
0
June 4th, 2004 07:00
Correct. Like I said, it connected fine for a week or, then just quit working. I had the service guy come and he said it was a hardware problem. I ran the diagnostics and it shows the computer is actually getting the signal from the cable connection, but it's not working due to something--I'm assuming it's the modem.
I wasn't sure if the Broadcom 440 10/100 network controller had anything to do with it. I don't think it does, like I said, I'm not all that knowledgable about networking hardware.
Message Edited by jimwe on 06-04-2004 06:07 PM
mattcowger
2.6K Posts
0
June 4th, 2004 15:00
Does you cable modem (the box with the coax going into it) have the proper lights on? if you bring up a DOS window (command prompt) and type 'ipconfig /all', do you have an IP address that doesn't start with 169.254?
jimwe
5 Posts
0
June 5th, 2004 01:00
Does you cable modem (the box with the coax going into it) have the proper lights on? if you bring up a DOS window (command prompt) and type 'ipconfig /all', do you have an IP address that doesn't start with 169.254?
The lights are on, even the plug that goes into the RJ 45 connector has the lights on. And yes I have an IP adress that starts with 169.
Can you suggest something? I was ready to buy a pcmcia card, will that solve the problem?
jimwe
5 Posts
0
June 6th, 2004 00:00
johnallg
2 Intern
•
7.3K Posts
0
June 7th, 2004 02:00