2 Intern

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2.2K Posts

May 28th, 2004 20:00

ildroo,

Thank you for using the Dell Community Forum.

Dell printers are designed to work only with Dell toner cartridges.

 

8 Posts

May 28th, 2004 21:00

Thanks.  Vendors will tell you just about anything just to sell you something, won't they?

8 Posts

June 1st, 2004 15:00

The supplies page for the M5200n lists an 18,000  copy use and return cartridge; however, it says it is for the W5300n.  Since it is listed on the M5200n supplies page I am assuming it will work in an M5200n, could someone verify that for me?

2 Intern

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1.7K Posts

June 1st, 2004 18:00

The M5200 uses two different capacity carts; 12k and 18k.

The W5300 uses two different capacity carts, 18k and 27k

The 18k cart can be used in either printer.

The 12k is for the M5200 ONLY and the 27k is for the W5300 only

8 Posts

June 1st, 2004 18:00

Thank you for the explanation

8 Posts

June 1st, 2004 19:00

Thanks, we figured that out. 

2 Intern

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1.7K Posts

June 1st, 2004 19:00

And oh by the way..... the Dell vs. Lexmark carts may look, feel, and seem the same, buy they utilize an electronic signature which prevents use of one cart in the other product, and vice-versa. The reason for the error codes you encountered.

2 Intern

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1.7K Posts

June 1st, 2004 19:00

yeah.... kinda obvious, ain't it.

8 Posts

June 1st, 2004 19:00

I understand SCC makes a chip for the Lexmark printers that allows the use of third party toner in Lexmark printers

470 Posts

June 2nd, 2004 11:00

Basically, you may use whatever cartridges you like, it's just using 3rd-party ones will void your warranty.

Message Edited by d3sp on 06-02-2004 02:08 PM

8 Posts

June 2nd, 2004 12:00

True, but only if the toner causes the problem. In any case virtually every wearable part (fuser, pickup rollers, transfer roller, etc) is user replaceable and not covered by the warranty anyway.

470 Posts

June 3rd, 2004 08:00

You will need to check with DELL what warranty will be void. I am not aware of details.

8 Posts

June 3rd, 2004 13:00

Ok.

2 Intern

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2.2K Posts

June 3rd, 2004 17:00

All,

Simply using a non-Dell cartridge will not void your warranty.  However, any damage caused by the use of a non-Dell cartridge will not be covered under warranty.

 

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