So it looks like you put a different graphics card in the computer then what came with it? I can't find any mention of the X51 R2 ever coming with a 900 series Nvidia card. You will have to put back in the original card that came with your computer in order to have any support done. Also if you are now in Mexico but purchased the computer in the USA, I am not sure but I do not believe Alienwares come with international support.
Ok That is what I had hoped. From what I gathered when I re-read your post it looks like the graphics card went from an average of 46 degrees to around 50 degrees. That in itself is not bad and well within normal. As for why it is causing distortion on the monitor, it is possible the card itself has gone faulty. If that is the case the only way to fix it is under warranty. Like I said before, I am not sure that Alienware or Dell in general has an international warranty on their desktops. That being the case because you purchased the computer in the USA, the warranty is locked to the USA. I will admit I am not 100 percent sure on that policy so hopefully someone else with better knowledge can confirm or deny this.
I apologize I wrote it wrong, even 960ti 760ti there is one that comes with the system, to clarify I have not made any modification to the physical computer
It's easy to blame computer, but it could be lots of things.
Get yourself a good UPS like APC or CyberPower. A 1000w one is about $125 USD.
Be sure you have the larger 330w AC Adapter.
Test Samsung 933HD-Plus and cable on another computer.
Test other monitor and cable on this X51.
Usually, a DVI cable is better for a desktop setup.
There should be another video port on back-panel of computer (that's not on video card itself). This goes to the on-board Intel video adapter. If it works here, not only goes it test Samsung LCD and cable as good, it is a good indication of the true failure in the system.
beamermt79
4 Operator
•
2.3K Posts
0
February 23rd, 2015 10:00
So it looks like you put a different graphics card in the computer then what came with it? I can't find any mention of the X51 R2 ever coming with a 900 series Nvidia card. You will have to put back in the original card that came with your computer in order to have any support done. Also if you are now in Mexico but purchased the computer in the USA, I am not sure but I do not believe Alienwares come with international support.
beamermt79
4 Operator
•
2.3K Posts
0
February 23rd, 2015 16:00
Ok That is what I had hoped. From what I gathered when I re-read your post it looks like the graphics card went from an average of 46 degrees to around 50 degrees. That in itself is not bad and well within normal. As for why it is causing distortion on the monitor, it is possible the card itself has gone faulty. If that is the case the only way to fix it is under warranty. Like I said before, I am not sure that Alienware or Dell in general has an international warranty on their desktops. That being the case because you purchased the computer in the USA, the warranty is locked to the USA. I will admit I am not 100 percent sure on that policy so hopefully someone else with better knowledge can confirm or deny this.
Gamedsos
2 Posts
0
February 23rd, 2015 16:00
I apologize I wrote it wrong, even 960ti 760ti there is one that comes with the system, to clarify I have not made any modification to the physical computer
Tesla1856
8 Wizard
•
17.3K Posts
0
February 23rd, 2015 19:00
It's easy to blame computer, but it could be lots of things.
Get yourself a good UPS like APC or CyberPower. A 1000w one is about $125 USD.
Be sure you have the larger 330w AC Adapter.
Test Samsung 933HD-Plus and cable on another computer.
Test other monitor and cable on this X51.
Usually, a DVI cable is better for a desktop setup.
There should be another video port on back-panel of computer (that's not on video card itself). This goes to the on-board Intel video adapter. If it works here, not only goes it test Samsung LCD and cable as good, it is a good indication of the true failure in the system.