Yeah, I found that out this morning. To be honest with you I beleive that this incident should be part of the complete package I payed for, it is considered to be maintenance for the laptop. The Dell consultant I spoke to on the phone told me that I should take it to any computer outlet to sort the dust out, surely they should be telling me to give it to an approved Dell maintenance person.
you don't really even have to open it up. just blow the compressed air into the fan on the bottom and the opening on the back-right where you can see the processor heatsink fins
first, complete care means repairing (or replacingparts)in case of accidental damage (system fell down, some water spilled, and so on), system getting hot is not related to complete care
second, run diagnostics on system, hit F12 when you see dell logo at startup and then select boot to utilitiy partition or diagnostics, then run a full test, it will be the best way to show if the fan is not working properly, also, try to clean it (vaccum or something else), if the fan is damage, then contact tech support and it will be replaced, under your regular svc contract
schootre
250 Posts
0
July 6th, 2004 00:00
Fungi2003
14 Posts
0
July 6th, 2004 03:00
Snesley Wipes
175 Posts
0
July 6th, 2004 03:00
Fungi2003
14 Posts
0
July 6th, 2004 04:00
mattcowger
2.6K Posts
0
July 6th, 2004 04:00
Nite that dell wont send a technician for the issue - you need to clean out the fan yourself.
Fungi2003
14 Posts
0
July 6th, 2004 05:00
mattcowger
2.6K Posts
0
July 6th, 2004 05:00
No reaosn for a company to do it - you can do it workself with some compressed air!
threepointonefo
39 Posts
0
July 6th, 2004 17:00
just get some compressed air and get cleanin!
-D
Jotun
26 Posts
0
July 6th, 2004 18:00
luisalbert
13 Posts
0
July 6th, 2004 22:00
first, complete care means repairing (or replacingparts)in case of accidental damage (system fell down, some water spilled, and so on), system getting hot is not related to complete care
second, run diagnostics on system, hit F12 when you see dell logo at startup and then select boot to utilitiy partition or diagnostics, then run a full test, it will be the best way to show if the fan is not working properly, also, try to clean it (vaccum or something else), if the fan is damage, then contact tech support and it will be replaced, under your regular svc contract
jmallard
1 Rookie
•
47 Posts
0
July 10th, 2004 23:00
Hi,
Just wondering how you were able to determine the temperature of your CPU?
Is there some utility I'm not aware of.
Just bought an Inspiron 9100.
Thanks
Jerry
Fungi2003
14 Posts
0
July 11th, 2004 11:00