It's just cycling trying to start windows but it won't start up. I ran the diagnostic utility and it says everything is fine however windows won't start after exiting the utility. The only thing I can do is hit f2 or f12 which doesn't do much good. I think I may need a recovery USB.
With a brand new system I can't see having the need to upgrade a BIOS before looking into other minor issues.
If you search the web fan whine seems noticeable in the 2400 rpm range for whatever reason. A simple solution is to adjust the fan curve to limit this 2400 rpm range influence.
Alienware - Rodrigo
7 Technologist
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4.4K Posts
0
February 10th, 2016 11:00
Hi,
Are you running the latest Bios version? If not, click here for the download link. After installing the new Bios, test the fans again.
D Bender
7 Posts
0
February 10th, 2016 17:00
That Bios "update" just turned my laptop into a $2600 brick...what now?
Alienware - Rodrigo
7 Technologist
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4.4K Posts
0
February 11th, 2016 13:00
Hi,
What exactly happens? Is it not posting?
D Bender
7 Posts
0
February 12th, 2016 02:00
It's just cycling trying to start windows but it won't start up. I ran the diagnostic utility and it says everything is fine however windows won't start after exiting the utility. The only thing I can do is hit f2 or f12 which doesn't do much good. I think I may need a recovery USB.
Alienware - Rodrigo
7 Technologist
•
4.4K Posts
0
February 12th, 2016 15:00
Hi,
Send me your Service Tag in a PM so we can look further into this.
D Bender
7 Posts
0
February 12th, 2016 21:00
Done. I'm thinking that the PCIe drive is hooped. It won't show up in command prompt or in diskpart. It thinks the D: is now the C:...very strange.
AAA737flyer
2 Intern
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757 Posts
0
February 14th, 2016 07:00
With a brand new system I can't see having the need to upgrade a BIOS before looking into other minor issues.
If you search the web fan whine seems noticeable in the 2400 rpm range for whatever reason. A simple solution is to adjust the fan curve to limit this 2400 rpm range influence.
Best of luck with your brick.