3.1K Posts

June 23rd, 2004 16:00

corpbob,

Thank you for using the Dell Community Forum.

Have you updated your games with the latest vendor patches?

28 Posts

June 23rd, 2004 17:00

Yes, all of the games have patches/updates installed.

1 Message

June 29th, 2004 18:00

I have almost the same spec. on my (3 days old) laptop and the same problem. Tried WinDVD player and BF vietnam whitout any sound, but the sound in windows media player works fine.

Any solutions yet?

/Tony

 

28 Posts

June 30th, 2004 12:00

Tonyboy your problems sound worse than mine. After trying multiple fixes this machine is going back. It's a sweet machine, but if it can't handle the 3d games without glitches it's defeating it's purpose (for me anyways). I'm giving Dell one more try, probably with an 8600. It looks to me like they put the 9100 on the market without working out the bugs. Good luck!

11 Posts

July 1st, 2004 10:00

corpbob,

don't waste your time (and your money) with a 8600 model... I have bought this model recently and if you look at the forum, there are plenty of posts about audio bugs like chainsaw sound during race game for example.

A half-fix for my case was to disable Audio acceleration and to update the driver with the new one (S5wua12i.exe file).

This has resolved my problem for Call of Duty but i've not tested with other games such like Rallisport Challenge,...

But now i've detected a new problem : when i plug headphones in the jack, i've not all the sounds of the game (i hear the music but not the shot sounds or the gun for example).

I'll search in the forum to see if there is an answer to my problem but i'm really deseperated with this notebook and the support ("do you have applied all the fix of the games" is the Leitmotiv of BobT)...

May the Force be with you !

28 Posts

July 1st, 2004 13:00

Geez, thanks for the heads-up. I may just try another 9100 then with a faster harddrive and really, really hope it works. If that doesn't work it's goodbye Dell. I'm also really disappointed in Customer No-Service. The poor guys who tried to help correct the glitches were nice, but obviously didn't have the knowledge to go beyond their cue-cards. I can understand Dell having them for a first level of problem-solving, but they really need some true geeks and hackers to help with the big problems. I really don't want to see Dell go downhill like Gateway did.

29 Posts

July 17th, 2004 21:00

Homer2-
 
> when i plug headphones in the jack, i've not all the sounds of the game
> (i hear the music but not the shot sounds or the gun for example).
 
This "sounds" as if the game generates 5.1 or so, but that is not being
mixed down to 2 channels for headphone.   In  the "Sounds and Audio Devices"
[Volume]Speaker Settings[Advanced] has a [Stereo Headphone] selection that may help.
 
corpbob -
 
>  I finally stopped the problem by setting my machine's audio sampling rate
> from best (default) to good, and then lowering the video quality
> from best to medium (I know I'm simplifying).
 
Do you notice any difference between battery and AC power?
 
My control panel has a separate [SigmaTel Audio] setting to extend battery life,
which presumably compromises things.  Also, the power scheme setting based on the
Power Management Wizard] (available from QuickSet) may be throttling the CPU too
much for intense gaming...

28 Posts

July 20th, 2004 12:00

No, there was no difference at all between AC and battery power. Even tried turning off the power management and it didn't help.

The 9100 went back and I got a steal of a deal on a refurbished XPS. This is much better, smooth performance all the time though I've got a nasty problem with lock-ups on Call of Duty (no other game problems). I'm still working on that, a Dell mouse seemed to have helped (it won't lockup using just the keyboard and touchpad) but then it relapsed. This seems to be a game incompatability instead of a real system problem.

11 Posts

July 26th, 2004 08:00

Hi blekenbleu,

Your tips doesn't work for my case... snif... I already have set this parameters to Stereo Headphones but no changes occured...  I'm quite disappointed and my wife too because she can't hear TV when i'm playing Call of Duty  :)

 

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