By re-installing Windows, you've most likely deleted the recovery partition where the AlienRespawn factory image used to be. However, you can download all the missing drivers from the Support website.
First, make sure you did a clean Windows installation as explained in this video.
Once the OS is installed, find your Alienware model in this article and install the drivers in the same order specified in the list. Once you've installed everything you should have the computer back the way it was from factory with the latest drivers.
Sorry for the late response and thank you very much for the quick reply, my goal is to regain/redownload the recovery partition that contains the AlienRespawn factory image. Without it, I can't sell/pass on my PC as it still has all my old files on it. I'm in a real kerfuffle.
"my goal is to regain/redownload the recovery partition that contains the AlienRespawn factory image."
That is not possible if the recover partition was removed during your prior reinstall. The image is not available for download. Your only option is to do a clean install of the operating system and drivers which will format the hard disk drive which will erase all of your data.
Alienware-Naomi
4 Operator
•
1.8K Posts
1
August 1st, 2014 11:00
Hi,
By re-installing Windows, you've most likely deleted the recovery partition where the AlienRespawn factory image used to be. However, you can download all the missing drivers from the Support website.
First, make sure you did a clean Windows installation as explained in this video.
Once the OS is installed, find your Alienware model in this article and install the drivers in the same order specified in the list. Once you've installed everything you should have the computer back the way it was from factory with the latest drivers.
Hope this helps!
DisabledAngel
3 Posts
0
August 18th, 2014 12:00
Sorry for the late response and thank you very much for the quick reply, my goal is to regain/redownload the recovery partition that contains the AlienRespawn factory image. Without it, I can't sell/pass on my PC as it still has all my old files on it. I'm in a real kerfuffle.
DisabledAngel
3 Posts
0
August 20th, 2014 10:00
BUMP, really need some help here!
DELL-Chris M
Community Manager
•
56.9K Posts
0
August 20th, 2014 11:00
"my goal is to regain/redownload the recovery partition that contains the AlienRespawn factory image."
That is not possible if the recover partition was removed during your prior reinstall. The image is not available for download. Your only option is to do a clean install of the operating system and drivers which will format the hard disk drive which will erase all of your data.