How did you collect the above specs. I have been using Dell since the past one year, but getting sudden crashes recently. Not sure, what the reason might be as I don't even use graphics that much.
Do you think battery can be an issue in this case, as the system was purchased in India and I am using it in US. If yes, are there any precautions we can take to ensure smooth functioning.
Ohhh you mean to say this is not any technical problem, but I never encountered anything like this earlier, it's only nowadays that the system shuts down abruptly and since all of my work is from the laptop, I am really scared if this does not create any issue someday.
@Alienware : Is there any way we can avoid this problem and also, can keeping the laptop on charge most of the time give rise to any such issues.
Your PC can disable battery charging by pressing Fn+F2, when it reaches 100% then just disable the charging.
To avoid further overheating you can use some sort of cooling pad for the PC and use it only on a desk. Try to keep the environment around it clean and open it up to clean it every couple of months.
Can I open the laptop and clean it myself .... have never done that so am scared i don't do anything wrong. Is there any good dell customer center around Phoenix where I can get it repaired.
All my work is done on the laptop and since past one month, it is creating so many problems. The moment I move it even an inch it reboots and then takes a lot of effort to start windows again. Any guess what can be done. Thanks.
DELL-Chris M
Community Manager
•
56.9K Posts
0
May 17th, 2012 09:00
If still under warranty, I would start by getting the battery and AC adapter replaced. Then, use the replacements and troubleshoot from there.
Ritika1
3 Posts
0
December 29th, 2012 15:00
Hello Felewin,
How did you collect the above specs. I have been using Dell since the past one year, but getting sudden crashes recently. Not sure, what the reason might be as I don't even use graphics that much.
Do you think battery can be an issue in this case, as the system was purchased in India and I am using it in US. If yes, are there any precautions we can take to ensure smooth functioning.
Thanks.
Felewin
2 Posts
0
December 30th, 2012 11:00
By the way, I have solved this problem now - I opened up the laptop and cleaned out dust from the GPUs. That did the trick.
I used Speccy.
Alienware-L_Por
842 Posts
0
December 31st, 2012 10:00
I'm glad that you got it sorted out with that. I was thinking about overheating also.
Ritika1
3 Posts
0
January 1st, 2013 22:00
Ohhh you mean to say this is not any technical problem, but I never encountered anything like this earlier, it's only nowadays that the system shuts down abruptly and since all of my work is from the laptop, I am really scared if this does not create any issue someday.
@Alienware : Is there any way we can avoid this problem and also, can keeping the laptop on charge most of the time give rise to any such issues.
Alienware-L_Por
842 Posts
0
January 2nd, 2013 07:00
Your PC can disable battery charging by pressing Fn+F2, when it reaches 100% then just disable the charging.
To avoid further overheating you can use some sort of cooling pad for the PC and use it only on a desk. Try to keep the environment around it clean and open it up to clean it every couple of months.
Ritika1
3 Posts
0
February 9th, 2013 13:00
Can I open the laptop and clean it myself .... have never done that so am scared i don't do anything wrong. Is there any good dell customer center around Phoenix where I can get it repaired.
All my work is done on the laptop and since past one month, it is creating so many problems. The moment I move it even an inch it reboots and then takes a lot of effort to start windows again. Any guess what can be done. Thanks.
Ritika