3 Apprentice

 • 

1.5K Posts

May 5th, 2013 01:00

Hi hayse17,

Welcome to the community.

Please let us know the model number of the system you have and the version of Windows installed on the same.

If you have any further queries, please feel free to contact us. 

Thanks and Regards
Sandeep P
#iworkfordell

3 Posts

May 5th, 2013 10:00

It's an alienware M14x-R2 and it has windows 8 on it

3 Apprentice

 • 

1.5K Posts

May 5th, 2013 22:00

Hi hayse17,

Thanks for providing us this information.  Please check the link below which would help you resolve this issue:

http://dell.to/12IaBRL

Kindly perform these steps and let us know, so we can advise you further.

Thanks and Regards
Sandeep P
#iworkfordell

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