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April 19th, 2014 01:00

M18x-R1, fans are not kicking in properly.

I believe problem started after i updated bios to 05 version. however before the update u could hear that sweet power of fans and be sure game runs on max fps when after update i experience some processor throttling, fps drops in games and it heats up a bit . any ideas or solutions to this? 

ps. i managed to get those fans kick in with third party software, however i have a feeling that one of the fans cant be controlled by the app(hwinfo).

ps. i blow the dust out every month or so .

thanks guys.

1.8K Posts

April 21st, 2014 11:00

Hi!

I recommend you go through the steps on this article. For overheating, use HWmonitor to check the CPU and GPU temperatures on idle and during stress, then post a reply with the results.

The Command Center controls the fans. You can also try a Power Drain (disconnect battery and AC adapter, then press and hold the power button for 30 seconds) and re-installing the application. 

Let me know how it goes!

3 Posts

April 29th, 2014 11:00

had no time yet to check temps ... tried reinstalling command center, no use your link was for desktop systems only. reinstalled command center for my laptop and  i still dont have fan control in m18xr1.

the main problem i have is that the fans should kick in to the max like in "old" days when  i launch smth heavy ... i prefer well cooled system over quiet one. tried reinstalling from alienrespawn few weeks ago and no change.

any chance to downgrade bios?

also ty a lot lot answering me :)

1.8K Posts

April 29th, 2014 14:00

Yes, you can downgrade the BIOS. Although, there's no guarantee of that fixing the problem so I don't recommend it. If the fans are not running properly it could cause overheating issues. Please update the thread once you've monitored the CPU and GPU temperatures. 

3 Posts

April 30th, 2014 05:00

1.8K Posts

April 30th, 2014 08:00

These records confirm CPU overheating.

Please send me a private message with your Service Tag, contact information and link to this thread so I can help you further. 

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