no ticker time interrupt - inspiron 5100

Question

hello, I have a laptop inspiron 5100 since two months.  Recently I noticed that when switch on the laptop , I receive a message on the black screen ' no ticker time interrupt'.  After restarting the on/off buttom several times the laptop starts again without problems.  Does anyone know what this problem is, I can fix it myself yes or no ? thanks for your help

parkerti · Answer

Have you run a virus check and updated your virus definitions? Will it start normally in safe mode? Try both of those. Regards,

loekkup · Answer

thanks for your advice.

however, can you tell me how I should start up in safe mode? as soon as I turn on the laptop , I get the message "no ticker time interrupt". Can I overcome this by pressing a certain key at the moment that I switch on the laptop ?

parkerti · Answer

Also, you may have a bios or hardware problem occurring. If you can't get into safe mode, call Dell for service. Regards,

parkerti · Answer

As soon as you push the power switch, repeatedly tap the f8 key until you get a menu. You will not be to Windows yet - it will just be a start menu. Select the safe mode choice. If asked whether to go interactively, select no. Once in safe mode, you might be able to find the culprit. Sure sounds like a virus to me.

Regards,

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