February 21st, 2018 05:00

From where are you writing data, I mean are you copy pasting data from somewhere else
Also wanted to tell you that the read/write speed also matters on your entire system hardware.
If Hdd speed is 1050mb/s it's not necessary that it will perform the same on every system.
Read/Write also depends on the data which is streamed across all hardware like system boards, memory, etc..

55 Posts

February 21st, 2018 05:00

as-ssd-bench KXG50ZNV256G NVM 21.02.2018 13-52-30.png

I used the AS SSD benchmark, this is the best result I got (in sequential r/w). Some people from the Internet have posted screenshots where it is possible to get writing speeds around 1000 MB/s, others have posted similar results to mine.

I also tried with CrystalDiskMark, which results in similar results.

February 21st, 2018 20:00

Don't worry its working as per the design, you cannot expect 1 device to work the same on all devices.
There are several other factors to consider

55 Posts

February 21st, 2018 22:00

Of course I can expect the SSD to work as fast as on other identical laptops.

I expect that the processor runs at up to 3,8 GHz. I expect that the display has the resolution of 1080p. I expect that the GTX card runs as expected.

The SSD runs at less than half of the expected speed. That is not working as designed.

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14K Posts

February 22nd, 2018 06:00

Technically not all systems can support the maximum speed of certain SSDs.  For example, some laptops only have 2 PCIe lanes supporting the NVMe interface rather than the maximum 4, which means SSDs like the Samsung 960 Evo that have sequential read performance that can basically saturate 4 PCIe channels will run at roughly half speed.  Additionally, XPS 13 models prior to the 9370 used 4 lanes but ran them in the GT2 power saving mode rather than the GT4 max performance mode, which also cut performance in half.  As a result, 960 Evos installed in those models "only" hit 1.8 GB/s sequential read rather than the maximum ~3.2 GB/s.

That said, I don't buy the answer from @I-Teach-Tech-Talks in this case, because 400-500 MB/s is far below even GT2 mode.  Check for firmware updates on your PC and the SSD itself if you haven't already.  RAID vs AHCI mode shouldn't matter because I've seen systems in either configuration hit the SSD's maximum rated performance when their hardware is configured to be able to do that.  Are you running any third-party storage drivers or did you make any configuration tweaks?

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14K Posts

February 22nd, 2018 07:00

Yeah, I read through that thread and did a bit of Googling around elsewhere out of curiosity.  The only thing that's clear to me is that this drive's write performance is hugely inconsistent even within the exact same system.  One post shows a benchmark that delivered the expected write performance followed by another benchmark performed only 1 minute later that shows much lower write performance like you're seeing.  If this is indeed some shortcoming of this particular SSD's design, then I don't know what if anything Dell Support can do here.  Theoretically they could exchange the SSD for a unit from another vendor, but I don't know if they would even be able to specify a particular brand replacement for a parts exchange, but even that assumes they would agree to do the exchange at all.  They may not given that Inspiron systems to my knowledge technically don't guarantee any particular performance specs with respect to SSDs the way Latitude and Precision systems do with their "Class 20/40/50" SSD designations.  I realize that's not a very satisfying answer, and it's obviously not in Dell's long-term interests to equip their systems with SSDs whose performance is so inconsistent and can drop so low, but that doesn't mean they'll have a solution for existing systems.  If I were in your position at the moment, I would probably try Dell Support once or twice to see about getting a different model replacement SSD, but if that didn't work out, I'd probably either live with it or spring for a Samsung 960 Evo.  Sorry I don't have a better answer.

55 Posts

February 22nd, 2018 07:00

Thank's for the answer. I think the 7577 supports 4 lanes, as the read speed is totally normal and matches the designed speed (around 2400 Mb/s). I guess you couldn't see it because the image I uploaded wasn't verified by the administrators yet.

The BIOS and everything is up-to-date. Only thing I also did was reinstalling Windows after I bought the PC because it was slow because of the Dell crapware preinstalled.

But as mentioned in my first comment, I'm not the only one who has this problem; the entire thread I linked to posted similar results with great read speed but low write speed.

If nobody from Dell will comment here, I will have to ask the customer support (even though I don't know if they are able to actually help...).

55 Posts

February 22nd, 2018 08:00

Thanks for your answer! Yeah, I know you can't do much about it. It's either a driver problem or just a defective drive, my guess is the driver/firmware or sth similar. I mean, the current write speed is still relatively fast, but it's just very unfortunate that you have a NVMe SSD but then can only use less than 50% of the speed.

I'll try contacting Dell support, maybe it will result in something. 

66 Posts

February 23rd, 2018 08:00

The laptop can certainly handle the drive at near its peak speeds as mine came with the 512GB version. Infact I have a 960 Pro in it now and that reaches near its peak speeds as well.

Make sure Drive settings is on AHCI and not Raid On. Make sure your drive is 4K aligned otherwise you will see such degraded performance. Also there has been a hit in storage performance with the Spectre/Meltdown patches though nowhere as slow as you are seeing. Lastly some drives don’t hit max speeds until higher Q Depths.

Worst case scenario try reinstalling windows as in without all the bloatware and without the RST drivers, use the build in MS storage drivers, even if that fails then it’s either a faulty SSD or controller.

There was another guy on notebookforums who had the same issue as you who did a fresh install and got full speeds. I always do a fresh install when I get a new laptop so I guess I never had to face this.

55 Posts

February 24th, 2018 02:00

Thanks for your answer!

I've already reinstalled Windows after I've bought the laptop, the drive is aligned.

But I've reinstalled it with RAID on. If I would have to switch to AHCI I would again have to reinstall Windows (or is there an easy way without reinstalling?), which would be really painful. As far as I have read switching to AHCI didn't have any influence on performance?

But if there's no other way I will probably have to try it...

55 Posts

February 24th, 2018 10:00

So, I found the way to switch from RAID to AHCI without reinstalling Windows.

The speed are still the same, maybe even a bit worse. So it doesn't help :(

66 Posts

February 25th, 2018 12:00

At this point with a fresh install and everything if it’s still like that it could be a defective drive since the one in mine (Toshiba 512GB XG5 yours being 256GB version) could reach approximately it’s rated speeds

55 Posts

March 2nd, 2018 06:00

I have now received a replacement Samsung SSD from Dell support, which features the normal read & write speeds. It seems like the Toshiba SSDs have some kind of problem, my guess is it's a software/driver problem and not because of faulty hardware. But just my guess.

1 Message

March 3rd, 2018 15:00

Thanks for sharing. I experience the exact same problem. ~300 write speed. I will open a case.

24 Posts

April 9th, 2018 07:00

Try installing Windows from clean image, with no internet connection, with no drivers, AHCI mode. Then try to test drive. Do not let Windows download any drivers.

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