What BIOS version do you have? How long did this problem start? What troubleshooting steps have you tried so far?
Reinstall the latest video driver from our web page or Nvidia's website (try both).
Also, try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. Let us know if you receive any errors.
Ariceo
12 Posts
0
March 3rd, 2018 15:00
3 format in my 15 r3, without any result. bios 1.2.4
Eimy_B
4 Operator
•
4.4K Posts
0
March 5th, 2018 10:00
Hi @gununes132,
What BIOS version do you have? How long did this problem start? What troubleshooting steps have you tried so far?
Reinstall the latest video driver from our web page or Nvidia's website (try both).
Also, try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. Let us know if you receive any errors.