10 Elder

 • 

30.7K Posts

January 30th, 2018 03:00

Unplug the system, remove the battery and hold the power button for 30 sec.  Remove and reinstall the memory module(s).

Try powering up on AC only -- if it will, but won't with the battery  connected, the battery is faulty.

If it won't power up on AC only, it is a bad mainboard.

 

2 Posts

March 7th, 2018 18:00

Is your problem solved. iIalso got the problem around first week of Feb, 2018.

I am also having exact same issue. It was working fine and suddenly not turning on.

I tried all the options like starting with only battery, starting only with power, pressing the power button for 30 seconds. Reseating the RAM.

Please help me if some one fixed the same issue.

 

Thanks,

Praba

10 Elder

 • 

30.7K Posts

March 8th, 2018 04:00

If your diagnostic report is accurate, the mainboard is the faulty part.

 

2 Posts

March 8th, 2018 12:00

So will dell replace it after the warranty or they will handle the laptops in warranty?

 

10 Elder

 • 

30.7K Posts

March 8th, 2018 12:00

In warranty service is no charge.  If out of warranty, there's a charge for estimate and then repair.  

The board will run $150 or so -- add another $100-150 for labor, so it's not going to be an inexpensive repair (with a system this low-end, it may be better to replace than repair the system).

 

No Events found!

Top