I have a lot of experience dealing with the flickering screen and the other issues plaguing the the XPS.
To resolve the Flicking Monitor(s), please do the following:
- Update the Dock and PCs BIOS, drivers and firmware - Use the Dell Command Update application to do just this - If the XPS is using the Intel HD Graphics 620, do not update it download the driver version A02 there is a problem with A03 to A05.
-Ensure you have the 180W power adapter for the dock. Dell says 130W is adequate but it is not
- Update/Install the driver for your monitor - this was a step that was missing since monitor drivers should not have much to do with this but I have tested this on 1500+ XPS, 7480, 7490 and any other device using the USB-C docking station and in many cases that has resolved it.
To resolve most of the issue with XPS, check to see if you XPS has a Toshiba or SK Hynix NVMe PCIe m.2 SSD replace it with either Samsung's NVMe PCIe or just a Samsung m.2 SSD. I have done this on 9 of the XPS that have over heating issue, performance issues, crashes and other issues. I tested one laptop that mange to make it to almost 200 degrees and after replacing it with a Samsung m.2 it worked as it should. Fast Boot is still an issue but looks like its a Microsoft issue but do quote me on that yet. The issue with Toshiba is most likely a design flaw.
petervivian
8 Posts
0
March 19th, 2018 20:00
My 9360 has the same flicker black screen problem.
Dpeters2020
3 Posts
0
August 2nd, 2018 15:00
For the Bluetooth issue try using Intel's Win 10 Bluetooth. If that does not resolve it replace the system board if you have not done so already.
Dpeters2020
3 Posts
0
August 2nd, 2018 15:00
I have a lot of experience dealing with the flickering screen and the other issues plaguing the the XPS.
To resolve the Flicking Monitor(s), please do the following:
- Update the Dock and PCs BIOS, drivers and firmware - Use the Dell Command Update application to do just this - If the XPS is using the Intel HD Graphics 620, do not update it download the driver version A02 there is a problem with A03 to A05.
-Ensure you have the 180W power adapter for the dock. Dell says 130W is adequate but it is not
- Update/Install the driver for your monitor - this was a step that was missing since monitor drivers should not have much to do with this but I have tested this on 1500+ XPS, 7480, 7490 and any other device using the USB-C docking station and in many cases that has resolved it.
To resolve most of the issue with XPS, check to see if you XPS has a Toshiba or SK Hynix NVMe PCIe m.2 SSD replace it with either Samsung's NVMe PCIe or just a Samsung m.2 SSD. I have done this on 9 of the XPS that have over heating issue, performance issues, crashes and other issues. I tested one laptop that mange to make it to almost 200 degrees and after replacing it with a Samsung m.2 it worked as it should. Fast Boot is still an issue but looks like its a Microsoft issue but do quote me on that yet. The issue with Toshiba is most likely a design flaw.
I hope this helps
KHulk
1 Message
0
November 12th, 2018 20:00
Hi,
I had the same issue last week where bluetooth disappeared on me and I cannot even find the button to turn it back on.
What worked for me was that I went to device manager, go to bluetooth, disabled and then enabled it again. Solved the problem.
Good luck! =)
Erankatz
1 Message
0
January 16th, 2019 21:00
Mine had similar flickering issues!! After a little bit more than a year I had to change the screen completely. And a month later my processor died