Post back after trying those steps...they are complex, but we have had some success.
All the best,
Texruss www.russelltexas.com Spyware Fighter Wilders Forum Slyware Warrior Tom Coyote Forum Expert Malware Responder Dell Forum
Please be aware only the following DellForum members were trained at TomCoyote.com and SpywareInfo.com to help with Hijackthis logs: Texruss, Baskar1234, Grinler, ChrisRLG, SpotCheckBilly, and pskelley. (If you are one of our classmates and not on this list email me for an addition to this list...we need all the help we can get *;-)
I am having a problem starting off on the fix. I have gone into my services to stop the Network Security Service but I receive an error message saying Could not find Network Security Service- Error 3- System cannot find path. I also have another question, I have a program called WinPatrol which is trying to block this hijacker and keeps reporting to me every 2 minutes asking me if I want to stop this IE Helper and click on yes but it keeps doing this over and over. What do you suggest I do with Win Patrol? Thank you so much.. Lee
Texruss www.russelltexas.com Spyware Fighter Wilders Forum Slyware Warrior Tom Coyote Forum Expert Malware Responder Dell Forum
Please be aware only the following DellForum members were trained at TomCoyote.com and SpywareInfo.com to help with Hijackthis logs: Texruss, Baskar1234, Grinler, ChrisRLG, SpotCheckBilly, and pskelley. (If you are one of our classmates and not on this list email me for an addition to this list...we need all the help we can get *;-)
I was able to stop the Network Security Service. Then i removed the process in Ctrl-Alt-Del. After that WinPatrol stopped reporting it. I went to delete the files in C:\windows and in C:\system32 but they weren't there so I went into regedit and only found hkey local_machine\system\currentcontrolset\services\_NS_Services_3 and tried to delete it but it wouldn't let me. So I made a new HiJack this log and here it is....
Logfile of HijackThis v1.97.7 Scan saved at 2:57:43 PM, on 6/20/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
I'm back again. All my hidden files are showing and still no entries in my c:\windows folders. Here is my latest log file..
Logfile of HijackThis v1.97.7 Scan saved at 6:15:55 PM, on 6/20/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
You look clean and hearty congratulations! Now to stay that way:
Cleanup Programs and Preventative Procedures
(the four free programs in Items 2, 3, and 4 bolded below are a MUST in my opinion)
1. Spybot Search&Destroy, Ad-aware Run weekly - or after a heavy internet session. Download at the following link.
Chris has posted an excellent tutorial by dgosling on how to run Spybot S&D and also how to enable customized deep scanning functions for Adaware. Once you set these options they will be retained for future scans by Adaware.
Follow the directions in this detailed guide for Spybot and Adaware...
go slow on the directions for the custom setup of Adaware and print it out as a hard copy. It will take five minutes to set up the custom scanning options for Adaware, but it's worth it as these settings will be retained and you won't have to re-enter them again.
Please
note the free Spybot 1.3 does have a slight bug...it detects some DSO exploits falsely. Hopefully an upgrade will fix this.The problem is not serious and should not deter people from using Spybot.
I also like to run Windows Disk Cleanup after cleaning with those two tools. Make sure you reboot if any reboot cleanup functions of Spybot and Adaware are advised by these tools (this may happen at the end of their cleanup).
Reboot and click on Start/Run/ type:
cleanmgr
If you have problems with Disk Cleanup hanging and not completing see this page for XP users:
From MS Help: "
Disk Cleanup helps free up space on your hard drive. Disk Cleanup searches your drive, and then shows you temporary files, Internet cache files, and unnecessary program files that you can safely delete. You can direct Disk Cleanup to delete some or all of those files."
I check all the selected categories and click OK at the end of Disk Cleanup.
If you have any problems with Disk Cleaner completing...XP users can fix it here:
2. Proactive programs: Spywareblaster & Spywareguard, first sets kill bits to stop known bad MSIE ActiveX scripts from installing, second acts like your AV to stop browser hijacks and installing of known baddies.
3. IE-Spyad, puts 4000 bad sites in your restricted (banned) sites list, to stop you accidentally getting sent to a bad site, it has optional list of "bad" adult sites to install as well.
The MVPS Hosts file replaces your current HOSTS file with one that prevents your computer from connecting to hostile sites by redirecting them to 127.0.0.1 which is your local computer. This is an easy way to prevent one of the most common hijackings computer users will face on the Internet! Do it now.
5. Don't forget keeping Windows updated. The automatic updates frequently fail so run it manually once a week or when new updates are publicized.
You can also start Windows Update by running Internet Explorer, pulling down
Tools on top Menu bar and selecting
Windows Update.
Install ALL critical updates! Always!
If LiveUpdate fails (and it is prone to on MANY machines) download each patch manually from the MS advisory pages and install manually. Works for me!
6. Keep your antivirus updated.
Free AVG Antivirus for home users:
http://www.grisoft.com
7. Beg, borrow, or buy a Software Firewall if at all possible. I use Norton Internet Security 2004 and it has saved my bacon more times than I can count. For a free software firewall turn on the fairly lame firewall in Windows XP (I say it is lame because it does not monitor or block outgoing traffic...only incoming...a serious omission if the threat occurs inside your network). Hopefully with the upcoming Service Pack 2 this flaw will be addressed.
8. Practice safe computer habits. Don't click on strange email attachments thinking your AV will defend you. Usually it will. Sometimes it won't when a new virus hits the Net and definitions take hours to create by the AV vendors. There is only one defense that works 100% for the safe protection of your machine's personal data and that is timely and accurate backups of your files. Hard drives die, viruses ruin your files, and other bad things can happen (fire, theft, etc..). Offsite backups are the best.
9. Don't forget our great analysis tool Hijackthis. We have a lot of gratitude we need to show towards the author Merijn. I hope he does great things in his future endeavors and is richly rewarded for his time and expertise in providing this super program.
Hijackthis (to analyse your system and submit a log file to expert forums):
http://tomcoyote.com/hjt
(for Hijackthis logs...please copy to and run Hijackthis.exe into a new folder you create in the root level of the C: drive. Name this folder HJT for best and safest results). (don't put in a Local Settings Temp folder, or the Windows desktop, etc...as it needs a safe folder to keep backup logs). Also when XP and W2K users post here and place it in the Local Settings, the log usually shows their full name since their Windows user profile is commonly named with their full name. We try not to disturb your privacy. *;-)
Texruss
www.russelltexas.com Spyware Fighter Wilders Forum
Slyware Warrior Tom Coyote Forum
Expert Malware Responder Dell Forum
Please be aware only the following DellForum members were trained at
TomCoyote.com and SpywareInfo.com to help with Hijackthis logs:
Texruss, Baskar1234, Grinler, ChrisRLG, SpotCheckBilly, and pskelley. (If you are one of our classmates and not on this list email me for an addition to this list...we need all the help we can get *;-)
Lee...your determination was as equally important. This new exploit fix is a cut above our usual fairly easy-to-understand remedies. It takes patience and brain power to figure this one out. You had both.
Thanks so much Texruss, you flatter me. I have taught myself everything i know about computers and I like to do things right which isn't always possible but with you and the other who help the people here, we can't go wrong.. Thanks again .. Lee
Texruss
3.4K Posts
0
June 20th, 2004 12:00
Notorious new strain...see here for top entry:
http://russelltexas.com/malware/malware.htm
Post back after trying those steps...they are complex, but we have had some success.
All the best,
Texruss
www.russelltexas.com
Spyware Fighter Wilders Forum
Slyware Warrior Tom Coyote Forum
Expert Malware Responder Dell Forum
Please be aware only the following DellForum members were trained at
TomCoyote.com and SpywareInfo.com to help with Hijackthis logs: Texruss,
Baskar1234, Grinler, ChrisRLG, SpotCheckBilly, and pskelley. (If you are
one of our classmates and not on this list email me for an addition to this
list...we need all the help we can get *;-)
Cornflakes
2 Intern
•
133 Posts
0
June 20th, 2004 14:00
Hello Texruss,
I am having a problem starting off on the fix. I have gone into my services to stop the Network Security Service but I receive an error message saying Could not find Network Security Service- Error 3- System cannot find path. I also have another question, I have a program called WinPatrol which is trying to block this hijacker and keeps reporting to me every 2 minutes asking me if I want to stop this IE Helper and click on yes but it keeps doing this over and over. What do you suggest I do with Win Patrol? Thank you so much.. Lee
Texruss
3.4K Posts
0
June 20th, 2004 15:00
Hang on for notification message...have emailed Grinler for his thoughts.
Texruss
Texruss
3.4K Posts
0
June 20th, 2004 18:00
>I went to delete the files in C:\windows and in C:\system32 but they weren't there
Did you enable Hidden Files?
Fix check this entry in Hijackthis:
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
Report back your issues and any browser oddities.
Texruss
www.russelltexas.com
Spyware Fighter Wilders Forum
Slyware Warrior Tom Coyote Forum
Expert Malware Responder Dell Forum
Please be aware only the following DellForum members were trained at
TomCoyote.com and SpywareInfo.com to help with Hijackthis logs: Texruss,
Baskar1234, Grinler, ChrisRLG, SpotCheckBilly, and pskelley. (If you are
one of our classmates and not on this list email me for an addition to this
list...we need all the help we can get *;-)
Cornflakes
2 Intern
•
133 Posts
0
June 20th, 2004 18:00
Hello again Texruss,
I was able to stop the Network Security Service. Then i removed the process in Ctrl-Alt-Del. After that WinPatrol stopped reporting it. I went to delete the files in C:\windows and in C:\system32 but they weren't there so I went into regedit and only found hkey local_machine\system\currentcontrolset\services\_NS_Services_3 and tried to delete it but it wouldn't let me. So I made a new HiJack this log and here it is....
Logfile of HijackThis v1.97.7
Scan saved at 2:57:43 PM, on 6/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\HJTsafe\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = "C:\Program Files\Outlook Express\msimn.exe" //eml:A:\A Welcome from Dell Community Forum!.eml
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ADSL_A2] A2Installed
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [WinPatrol PLUS] C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
Cornflakes
2 Intern
•
133 Posts
0
June 20th, 2004 21:00
Hello Texruss,
I'm back again. All my hidden files are showing and still no entries in my c:\windows folders. Here is my latest log file..
Logfile of HijackThis v1.97.7
Scan saved at 6:15:55 PM, on 6/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\HJTsafe\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = "C:\Program Files\Outlook Express\msimn.exe" //eml:A:\A Welcome from Dell Community Forum!.eml
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ADSL_A2] A2Installed
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [WinPatrol PLUS] C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
Texruss
3.4K Posts
0
June 20th, 2004 22:00
Cleanup Programs and Preventative Procedures
(the four free programs in Items 2, 3, and 4 bolded below are a MUST in my opinion)
1. Spybot Search&Destroy, Ad-aware Run weekly - or after a heavy internet session. Download at the following link.
Chris has posted an excellent tutorial by dgosling on how to run Spybot S&D and also how to enable customized deep scanning functions for Adaware. Once you set these options they will be retained for future scans by Adaware.
Follow the directions in this detailed guide for Spybot and Adaware... go slow on the directions for the custom setup of Adaware and print it out as a hard copy. It will take five minutes to set up the custom scanning options for Adaware, but it's worth it as these settings will be retained and you won't have to re-enter them again.
http://www.cjwd.demon.co.uk/spybot-adaware.html
Please note the free Spybot 1.3 does have a slight bug...it detects some DSO exploits falsely. Hopefully an upgrade will fix this.The problem is not serious and should not deter people from using Spybot.
I also like to run Windows Disk Cleanup after cleaning with those two tools. Make sure you reboot if any reboot cleanup functions of Spybot and Adaware are advised by these tools (this may happen at the end of their cleanup).
Reboot and click on Start/Run/ type: cleanmgr
If you have problems with Disk Cleanup hanging and not completing see this page for XP users:
http://support.microsoft.com/default.aspx?scid=kb;en-us;812248
Or try this fix: http://www2.whidbey.net/djdenham/DeleteOldFiles.htm
From MS Help: " Disk Cleanup helps free up space on your hard drive. Disk Cleanup searches your drive, and then shows you temporary files, Internet cache files, and unnecessary program files that you can safely delete. You can direct Disk Cleanup to delete some or all of those files."
I check all the selected categories and click OK at the end of Disk Cleanup.
If you have any problems with Disk Cleaner completing...XP users can fix it here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;812248
Or try this fix: http://www2.whidbey.net/djdenham/DeleteOldFiles.htm
2. Proactive programs: Spywareblaster & Spywareguard, first sets kill bits to stop known bad MSIE ActiveX scripts from installing, second acts like your AV to stop browser hijacks and installing of known baddies.
3. IE-Spyad, puts 4000 bad sites in your restricted (banned) sites list, to stop you accidentally getting sent to a bad site, it has optional list of "bad" adult sites to install as well.
Links for these at: http://www.cjwd.demon.co.uk/compsafetyonline.html
4. MVPS Hosts file at: http://mvps.org/winhelp2002/hosts.htm
The MVPS Hosts file replaces your current HOSTS file with one that prevents your computer from connecting to hostile sites by redirecting them to 127.0.0.1 which is your local computer. This is an easy way to prevent one of the most common hijackings computer users will face on the Internet! Do it now.
5. Don't forget keeping Windows updated. The automatic updates frequently fail so run it manually once a week or when new updates are publicized.
Windows Live Update Page
http://v4.windowsupdate.microsoft.com/en/default.asp
Free Windows Security CD (for those who qualify):
www.microsoft.com/security/protect/cd/order.asp
You can also start Windows Update by running Internet Explorer, pulling down Tools on top Menu bar and selecting Windows Update. Install ALL critical updates! Always!
If LiveUpdate fails (and it is prone to on MANY machines) download each patch manually from the MS advisory pages and install manually. Works for me!
6. Keep your antivirus updated.
Free AVG Antivirus for home users: http://www.grisoft.com
7. Beg, borrow, or buy a Software Firewall if at all possible. I use Norton Internet Security 2004 and it has saved my bacon more times than I can count. For a free software firewall turn on the fairly lame firewall in Windows XP (I say it is lame because it does not monitor or block outgoing traffic...only incoming...a serious omission if the threat occurs inside your network). Hopefully with the upcoming Service Pack 2 this flaw will be addressed.
http://www.microsoft.com/technet/community/columns/5min/5min-101.mspx#XSLTsection125121120120
A better choice for now for a free software firewall is Zone Alarm.
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp
8. Practice safe computer habits. Don't click on strange email attachments thinking your AV will defend you. Usually it will. Sometimes it won't when a new virus hits the Net and definitions take hours to create by the AV vendors. There is only one defense that works 100% for the safe protection of your machine's personal data and that is timely and accurate backups of your files. Hard drives die, viruses ruin your files, and other bad things can happen (fire, theft, etc..). Offsite backups are the best.
9. Don't forget our great analysis tool Hijackthis. We have a lot of gratitude we need to show towards the author Merijn. I hope he does great things in his future endeavors and is richly rewarded for his time and expertise in providing this super program.
Hijackthis (to analyse your system and submit a log file to expert forums):
http://tomcoyote.com/hjt
(for Hijackthis logs...please copy to and run Hijackthis.exe into a new folder you create in the root level of the C: drive. Name this folder HJT for best and safest results). (don't put in a Local Settings Temp folder, or the Windows desktop, etc...as it needs a safe folder to keep backup logs). Also when XP and W2K users post here and place it in the Local Settings, the log usually shows their full name since their Windows user profile is commonly named with their full name. We try not to disturb your privacy. *;-)
See this link for graphical instruction: http://russelltexas.com/malware/faqhijackthis.htm
Forums for help and analysis of your Hijackthis logfile:
http://forums.us.dell.com/supportforums
http://forums.tomcoyote.com
http://www.spywareinfo.com/forums
http://www.wilderssecurity.com
http://www.computercops.us/forums.html
http://forums.net-integration.net
http://boards.cexx.org
http://www.bleepingcomputer.com
Good luck and safe computing!
Texruss
www.russelltexas.com
Spyware Fighter Wilders Forum
Slyware Warrior Tom Coyote Forum
Expert Malware Responder Dell Forum
Please be aware only the following DellForum members were trained at
TomCoyote.com and SpywareInfo.com to help with Hijackthis logs: Texruss, Baskar1234, Grinler, ChrisRLG, SpotCheckBilly, and pskelley. (If you are one of our classmates and not on this list email me for an addition to this list...we need all the help we can get *;-)
Cornflakes
2 Intern
•
133 Posts
0
June 21st, 2004 10:00
Thank you so much for all your help. Your help and service here is invaluable.
Lee...
Texruss
3.4K Posts
0
June 21st, 2004 16:00
Lee...your determination was as equally important. This new exploit fix is a cut above our usual fairly easy-to-understand remedies. It takes patience and brain power to figure this one out. You had both.
Congratulations again on cleaning your computer.
All the best,
Texruss
Cornflakes
2 Intern
•
133 Posts
0
June 21st, 2004 19:00