Go back to the install of Windows and make sure you install the chipset drivers immediately after. Then install the Intel GPU driver - and finally (after rebooting as required after each install), install the nVidia drivers.
This is a software-controlled hybrid setup - the Intel GPU calls ALL the video shots -- that drive must be in place before the nVidia driver will load correctly (there is no hardware control of the hybrid setup -- it is completely driver controlled).
Installed Win10pro and Dell support center, and let it diagnose and refresh everything. Cannot remember what drivers were installed automatically. Have not checked the card performance or presence at all, just when an EA game failed to start by missing Intel HD 630 driver . I started with Intel (from intel) followed by Nvidia (from Nvidia). several reboots...
Nvidia never succeedded. I tried Dell GFX pack manually on device level and auto install but non worked
Thanks that worked. Running again the Win installer and not for the complete version just fix everything did the job. It took 4 hours, but the card was detected. Followed by Dell driver pack and finished with Nvidia latest driver install. Thanks for the support guys
ejn63
10 Elder
•
30.7K Posts
0
April 11th, 2018 14:00
Driver installed or not, do you see two display adapters in the control panel?
Csazso
4 Posts
0
April 11th, 2018 21:00
There are 2 cards as below
The driver refresh by Windows can identify the true card type but the driver install fails
asking you to look for driver by manufacturer. Tried both Dell and Nvidia driver downloads but both failed
Running xdiag report cannot detect second card ony Intel HD 630
ejn63
10 Elder
•
30.7K Posts
0
April 12th, 2018 04:00
When you installed Windows 10, did you:
1. Install the chipset drivers, and then reboot?
2. Install the Intel video driver (from Dell - not Intel) and restart?
3. THEN install the nVidia drivers (from Dell - not nVidia)?
ejn63
10 Elder
•
30.7K Posts
0
April 12th, 2018 10:00
Go back to the install of Windows and make sure you install the chipset drivers immediately after. Then install the Intel GPU driver - and finally (after rebooting as required after each install), install the nVidia drivers.
This is a software-controlled hybrid setup - the Intel GPU calls ALL the video shots -- that drive must be in place before the nVidia driver will load correctly (there is no hardware control of the hybrid setup -- it is completely driver controlled).
Csazso
4 Posts
0
April 12th, 2018 10:00
Installed Win10pro and Dell support center, and let it diagnose and refresh everything. Cannot remember what drivers were installed automatically. Have not checked the card performance or presence at all, just when an EA game failed to start by missing Intel HD 630 driver . I started with Intel (from intel) followed by Nvidia (from Nvidia). several reboots...
Nvidia never succeedded. I tried Dell GFX pack manually on device level and auto install but non worked
Csazso
4 Posts
0
April 16th, 2018 03:00
Thanks that worked. Running again the Win installer and not for the complete version just fix everything did the job. It took 4 hours, but the card was detected. Followed by Dell driver pack and finished with Nvidia latest driver install. Thanks for the support guys