Thanks for posting. Apologies that your system is not performing as expected.
Since you have not posted the exact model and operating system of your computer, at this time all we could do is provide you with a general answer to your question.
Try holding the Fn key and pressing the volume control. If that works, then your F keys are defaulting to working as F keys, not media keys. If you wish to swap that behavior around, take a look at your Esc key. If you see an icon indicating "F Lock" or "Fn Lock", then press Fn+Esc, and the default behaviors of your F keys will be reversed.
Please send me a Private Message and provide your system service tag number as well as your name, address, phone number and email address for further support assistance if it is needed.
robert p
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April 18th, 2018 09:00
Hi GummyBear0711,
Thanks for posting. Apologies that your system is not performing as expected.
Since you have not posted the exact model and operating system of your computer, at this time all we could do is provide you with a general answer to your question.
Try holding the Fn key and pressing the volume control. If that works, then your F keys are defaulting to working as F keys, not media keys. If you wish to swap that behavior around, take a look at your Esc key. If you see an icon indicating "F Lock" or "Fn Lock", then press Fn+Esc, and the default behaviors of your F keys will be reversed.
Please send me a Private Message and provide your system service tag number
as well as your name, address, phone number and email address for further support
assistance if it is needed.