dude, i guess your new to this forum. Everyone complained about the palm rest issue, its just that they never done anything about it. there are at least 50 topics aboout this in the past, and I guess you just happen to be latest victim of this ...
Lets just say that you will never buy a Dell again unless theres no issue or complains found on this forum ever about the specific model you wanna buy.
BTW: I have a solution ... to this but not quiet when ur on the go. but when your using it at home or work then I got a solution for ya.
private msg me for the solution. otherwise just complain Dell's till you die
I contacted Dell again and was informed that Dell engineering is working on a new type of palmrest which will have more mica sheets to reduce the heat problem.
I will drop a note when I hear back from them. Good to know that there's a proper solution on the way.
I've seen some statistics between the D600's and IBM T somethings and they have the same issue with the heating problem as well as the temperatures are just within 1 degree celsius of each other.
Does anyone know if IBM is doing anything about their problem?
I have seen a IBM T40 with my friend, and even after being on for 3-4 hrs, you cannot feel any heat , internally the hard disk temperatures are almost the same, as the hard disks are working as desgined. esp the travelstar GNX drives, around 50 C
if you search the hardware reviews in tomshardware or anandtech, you will see the ibm processor cooling system has 3-4 heat pipes and the location of the processor is in the center and hot air above hard disk has access to the processor area.
Also the hard disk is a bit low, with ever millimeter of extra air you get in there, the more insulation you get. Putting more mica sheets deflects the heat down, but heat always raises up and eventually after 4 hrs atleast you will again feel the heat. There has to be some circulation or a way to get rid of it by conduction with a heat pipe from the hard drive caddy.
Check this thread, a picture is worth a thousand words...or maybe that is saving precious hours of your life from being wasted on support calls...my appreciative thanks to atlacatl!
Thats a very good informative post. The mica sheet only procastinates the actual problem instead of solving it. If you use for more than an hour with some disk usage ( like excel or constant disk writes with huge data ) it will show up.
The sheet definitely makes it feel differently initially there is no doubt about that. But the heat being deflected on to the hard disk , might lead to an eventual hard disk failure , when you are doing something crtical and all your data is lost. I am sure no one wants to lose data at the cost of running a cooler palm rest by insulating it more !!.
I have a IBM T40 and T41p and I can tell you that the entire laptop stays unbelievably cool no matter how long you run it. I use mine from early in the morning till late at night and it is the coolest (temp wise) laptop I have ever used. Mine is attached to a port replicator for 8 hours or more and when I get ready to shut it down, the palms and underneath are no warmer than when you turned them on. So with regards to IBM's problem, they don't have one.
I also have an R40 and I have to admit that the underside does get warm, not hot. Only takes about an hour or so before you notice it if you have it on your lap. But it never gets hot.
Just thought you might be interested.
I've been reading these forums for months because I was considering getting a Dell but to tell you the truth, they don't have anything that interests me at the present time.
lzybne
15 Posts
0
November 16th, 2003 23:00
dude, i guess your new to this forum. Everyone complained about the palm rest issue, its just that they never done anything about it. there are at least 50 topics aboout this in the past, and I guess you just happen to be latest victim of this ...
Lets just say that you will never buy a Dell again unless theres no issue or complains found on this forum ever about the specific model you wanna buy.
BTW: I have a solution ... to this but not quiet when ur on the go. but when your using it at home or work then I got a solution for ya.
private msg me for the solution. otherwise just complain Dell's till you die
ozalbert
3 Posts
0
November 27th, 2003 15:00
I contacted Dell again and was informed that Dell engineering is working on a new type of palmrest which will have more mica sheets to reduce the heat problem.
I will drop a note when I hear back from them. Good to know that there's a proper solution on the way.
Rapor
55 Posts
0
November 27th, 2003 23:00
I've seen some statistics between the D600's and IBM T somethings and they have the same issue with the heating problem as well as the temperatures are just within 1 degree celsius of each other.
Does anyone know if IBM is doing anything about their problem?
Rapor
raabjerg
35 Posts
0
November 28th, 2003 13:00
rssb
12 Posts
0
November 29th, 2003 15:00
I have seen a IBM T40 with my friend, and even after being on for 3-4 hrs, you cannot feel any heat , internally the hard disk temperatures are almost the same, as the hard disks are working as desgined. esp the travelstar GNX drives, around 50 C
if you search the hardware reviews in tomshardware or anandtech, you will see the ibm processor cooling system has 3-4 heat pipes and the location of the processor is in the center and hot air above hard disk has access to the processor area.
Also the hard disk is a bit low, with ever millimeter of extra air you get in there, the more insulation you get. Putting more mica sheets deflects the heat down, but heat always raises up and eventually after 4 hrs atleast you will again feel the heat. There has to be some circulation or a way to get rid of it by conduction with a heat pipe from the hard drive caddy.
Message Edited by rssb on 11-30-2003 11:59 AM
mag046
17 Posts
0
November 30th, 2003 04:00
Check this thread, a picture is worth a thousand words...or maybe that is saving precious hours of your life from being wasted on support calls...my appreciative thanks to atlacatl!
http://forums.us.dell.com/supportforums/board/message?board.id=latit_harddrive&message.id=6745
rssb
12 Posts
0
November 30th, 2003 16:00
Thats a very good informative post. The mica sheet only procastinates the actual problem instead of solving it. If you use for more than an hour with some disk usage ( like excel or constant disk writes with huge data ) it will show up.
The sheet definitely makes it feel differently initially there is no doubt about that. But the heat being deflected on to the hard disk , might lead to an eventual hard disk failure , when you are doing something crtical and all your data is lost. I am sure no one wants to lose data at the cost of running a cooler palm rest by insulating it more !!.
Message Edited by rssb on 11-30-2003 12:08 PM
ozalbert
3 Posts
0
January 6th, 2004 03:00
My LCD was faulty just before the Christmas break (only about 1/3 of the screen is working).
I suspect that the heat problem might have contributed to this. Has anyone experienced similar issue?
I am getting tired of this heating issue, and hope to replace it with an IBM laptop soon (our new standard).
jjfcpa
49 Posts
0
January 7th, 2004 00:00
Rapor:
I have a IBM T40 and T41p and I can tell you that the entire laptop stays unbelievably cool no matter how long you run it. I use mine from early in the morning till late at night and it is the coolest (temp wise) laptop I have ever used. Mine is attached to a port replicator for 8 hours or more and when I get ready to shut it down, the palms and underneath are no warmer than when you turned them on. So with regards to IBM's problem, they don't have one.
I also have an R40 and I have to admit that the underside does get warm, not hot. Only takes about an hour or so before you notice it if you have it on your lap. But it never gets hot.
Just thought you might be interested.
I've been reading these forums for months because I was considering getting a Dell but to tell you the truth, they don't have anything that interests me at the present time.