The problem is that you're making an unreasonable demand.
If the system is running too hot, remove that third-party caddy and reinstall the optical drive. If the system then runs too hot, contact Dell for a repair.
It is not an unreasonable demand to get access to the cooling policy. If they won't allow third party applications to tamper with the cooling, it's ok. But they must provide an option for this in the UEFI. I am not alone with this problem, if you take a look around on this forum and anywhere on the internet.
Btw, the caddy was installed by an official, contractual Dell service, who forgot to inform me that I will boil my SSD this way. But the whole problem would not even exist, if Dell did not restrict this option, or the fan speed could be set to multiple steps, not jut zero or maximum rpm.
Nekomajin
9 Posts
1
July 15th, 2018 12:00
I am disappointed by how you treat user feedback. Not even a reply. This forum is a piece of **bleep**.
ejn63
10 Elder
•
30.7K Posts
0
July 17th, 2018 04:00
The problem is that you're making an unreasonable demand.
If the system is running too hot, remove that third-party caddy and reinstall the optical drive. If the system then runs too hot, contact Dell for a repair.
Nekomajin
9 Posts
1
July 19th, 2018 14:00
It is not an unreasonable demand to get access to the cooling policy. If they won't allow third party applications to tamper with the cooling, it's ok. But they must provide an option for this in the UEFI. I am not alone with this problem, if you take a look around on this forum and anywhere on the internet.
Btw, the caddy was installed by an official, contractual Dell service, who forgot to inform me that I will boil my SSD this way. But the whole problem would not even exist, if Dell did not restrict this option, or the fan speed could be set to multiple steps, not jut zero or maximum rpm.
This is a **bleep**ty solution from Dell.