I also get same problem, what you have shown in your message.
After reading >>> Installation Instructions, I tried the following:
1. Switch on the laptop and press F12 i.e. Boot Manager
2. Select 'UEFI BOOT' i.e. HDD1-_______ press enter
System started....
But, when I restart the laptop after shutdown, it is again showing the same problem. So, I again open the BOOT Manager and did the same as above and Laptop started.
I think in initial BIOS setting the Boot source needs to be set as UEFI BOOT, I could not found the way.
Thank you! I will give that a try later today. As long as I can keep from having to take this to someone and pay to extract my important stuff off the laptop I’ll consider that a win and get a different computer. My phone call to Dell about this last night left me absolutely red in the face and wanting to set fire to this laptop.
You know it's funny. The person in Dell Tech Support I talked to on the phone guaranteed me it wasn't the BIOS update that caused my problem. He said it had to be some other update my computer did, maybe a Windows Update he said, but definitely not the BIOS update. I took my laptop to a computer repair place today and described to him what was going on and he knew exactly what I was talking about before I could finish. He said Dell is putting out bad updates right now and some are even causing towers to melt their processor. Mine definitely wasn't the first he's had to fix in the last few months. My update issue was that upon starting my computer it wasn't recognizing/seeing the hard drive and therefore just stuck. The guy told me he would reflash (not sure if that is the correct term) the BIOS to my previous version and I should be good to go. Sure enough, that was all he had to do. NOTHING ELSE. So, 1 hour and $55 later my computer is working again.
So, to Dell and the Tech Support guy at Dell I talked to, I hope you see this and know that you were wrong. COMPLETELY! Your BIOS update to A08 is garbage and you need to quit scamming people by sending it out as an Urgent update through your SupportAssist app and then telling folks who do not have warranty that it will cost them $239 to get a new warranty and have their computer fixed. This will be my last Dell product ever and look forward to the day I get something else.
Well...I've just spent four days (I kid you not) getting this same issue sorted on my 5548. Having received the urgent update warning from Dell I installed the A08 BIOS and it killed my laptop - blue screen of death etc, etc, as many others have found. I solved it, via a million diagnostics. Basically, I had to learn how to make a DOS bootable USB stick using Rufus software and loaded up and installed the old BIOS. I then had to repeat the process to re-install Windows 10. Although my data and so on were still present they were in the folder entitled Windows.old and, therefore, capable of being put back into My Pictures, My Documents etc. Almost every program I had was jiggered (I guess the registry entries etc got changed on re-installing Windows 10), it was just a matter of re-installing all of them (and Chrome). Everything now works well (and faster). This cost me a heck of a lot of time and nervous energy (I even replaced the CMOS battery just in case - the old one proved to be fine. The battery change required me taking the laptop apart almost completely by the way - bad design feature).
If you do a web search it seems many, many, others have had problems with this urgent BIOS update. It may not be a Dell/Insyde software issue, specifically, but it sure talked to something it didn't like (in Windows 10?). So..please Dell, I love your laptops and PCs, but don't ever tell me to update the BIOS (especially as the recovery protocol also failed).
Well, i have an Inspiron 11 3000 series and since yesterday, my laptop wont go past the Dell logo screen. Ive spent thr last hour trying to figure out how to fix the darn thing but im not a computer expert. Ive had the laptop since my birthday, which was in November. Ive had no issues with it before hand and i didnt recieve an email or anything about the update. I dunno if its because of Windows 10 or that Dell f'd up hard. Anyway I can find an answer and that we can get our laptops to work again.
Blakers007
5 Posts
0
May 17th, 2018 22:00
Here is a picture of what my screen displays now:
ShekharSmiles
1 Message
0
May 18th, 2018 05:00
I also get same problem, what you have shown in your message.
After reading >>> Installation Instructions, I tried the following:
1. Switch on the laptop and press F12 i.e. Boot Manager
2. Select 'UEFI BOOT' i.e. HDD1-_______ press enter
System started....
But, when I restart the laptop after shutdown, it is again showing the same problem. So, I again open the BOOT Manager and did the same as above and Laptop started.
I think in initial BIOS setting the Boot source needs to be set as UEFI BOOT, I could not found the way.
I hope this would help in your case.
Blakers007
5 Posts
0
May 18th, 2018 05:00
Thank you! I will give that a try later today. As long as I can keep from having to take this to someone and pay to extract my important stuff off the laptop I’ll consider that a win and get a different computer. My phone call to Dell about this last night left me absolutely red in the face and wanting to set fire to this laptop.
Blakers007
5 Posts
0
May 18th, 2018 18:00
You know it's funny. The person in Dell Tech Support I talked to on the phone guaranteed me it wasn't the BIOS update that caused my problem. He said it had to be some other update my computer did, maybe a Windows Update he said, but definitely not the BIOS update. I took my laptop to a computer repair place today and described to him what was going on and he knew exactly what I was talking about before I could finish. He said Dell is putting out bad updates right now and some are even causing towers to melt their processor. Mine definitely wasn't the first he's had to fix in the last few months. My update issue was that upon starting my computer it wasn't recognizing/seeing the hard drive and therefore just stuck. The guy told me he would reflash (not sure if that is the correct term) the BIOS to my previous version and I should be good to go. Sure enough, that was all he had to do. NOTHING ELSE. So, 1 hour and $55 later my computer is working again.
So, to Dell and the Tech Support guy at Dell I talked to, I hope you see this and know that you were wrong. COMPLETELY! Your BIOS update to A08 is garbage and you need to quit scamming people by sending it out as an Urgent update through your SupportAssist app and then telling folks who do not have warranty that it will cost them $239 to get a new warranty and have their computer fixed. This will be my last Dell product ever and look forward to the day I get something else.
DJ1010
1 Message
0
May 22nd, 2018 19:00
Black shuck
1 Message
0
June 17th, 2018 12:00
Well...I've just spent four days (I kid you not) getting this same issue sorted on my 5548. Having received the urgent update warning from Dell I installed the A08 BIOS and it killed my laptop - blue screen of death etc, etc, as many others have found. I solved it, via a million diagnostics. Basically, I had to learn how to make a DOS bootable USB stick using Rufus software and loaded up and installed the old BIOS. I then had to repeat the process to re-install Windows 10. Although my data and so on were still present they were in the folder entitled Windows.old and, therefore, capable of being put back into My Pictures, My Documents etc. Almost every program I had was jiggered (I guess the registry entries etc got changed on re-installing Windows 10), it was just a matter of re-installing all of them (and Chrome). Everything now works well (and faster). This cost me a heck of a lot of time and nervous energy (I even replaced the CMOS battery just in case - the old one proved to be fine. The battery change required me taking the laptop apart almost completely by the way - bad design feature).
If you do a web search it seems many, many, others have had problems with this urgent BIOS update. It may not be a Dell/Insyde software issue, specifically, but it sure talked to something it didn't like (in Windows 10?). So..please Dell, I love your laptops and PCs, but don't ever tell me to update the BIOS (especially as the recovery protocol also failed).
user_8b62c3
1 Message
0
June 17th, 2018 14:00
Well, i have an Inspiron 11 3000 series and since yesterday, my laptop wont go past the Dell logo screen. Ive spent thr last hour trying to figure out how to fix the darn thing but im not a computer expert. Ive had the laptop since my birthday, which was in November. Ive had no issues with it before hand and i didnt recieve an email or anything about the update. I dunno if its because of Windows 10 or that Dell f'd up hard. Anyway I can find an answer and that we can get our laptops to work again.
Edgar60
1 Message
0
March 22nd, 2019 09:00
who fixed it for 55.00 dollars? I have the same problem..