What type of virus....

Question

would cause me to be unable to log into my Yahoo account?  I have multiple user names for various web sites and they are all fine. (I am a big fantasy sports nut) But for 3 days now, I absolutely cannot get into Yahoo and only Yahoo.  My virus scan is clean so now I'm really confused.  Can someone please point me in the right direction? Thank you!!

pskelley · Answer

Hi dmnx2, It is hard to tell, and could just be a Yahoo problem? If you would like us to take a look to see if there is anything else installed that could be responsible for the problem, please follow the instructions below. Once you post, please be patient, all volunteers and most of us are at work right now. Once your log is properly posted, an expert in log analysis will assist you as soon as possible. Thanks....pskelley

We need you to download and install an analysis and repair tool called Hijackthis.

Download the zipped file from here: http://tomcoyote.com/hjt

Or....If you prefer an .exe version (saves a lot of time for novices) download the file from here:

http://209.133.47.12/~merijn/files/HijackThis.exe

Please unzip Hijackthis.zip or move the hijackthis.exe file into a new folder you create in the root (first) level of the C: drive. Name this folder HJT for best and safest results. Don't place it on the Wallpaper, in a temp folder, or in the root level of the C: drive or the My Documents folder. It will create many backup files and they need to be stored in a unique Hijackthis folder.

Hijackthis FAQ (Frequently Asked Questions) at: http://russelltexas.com/malware/faqhijackthis.htm

After downloading, and unzipping the hijackthis file into a safe folder you create (preferably a folder named HJT in the first level of the C: drive)...run Hijackthis, click on the 'scan' button and then 'save log' button.

Copy and paste the contents of the text file you save into a reply to this message. A lot of posters make mistakes here in copying and pasting so reread the left info sidebar called Copy and Paste at http://www.tomcoyote.com/hjt

Special Notice! Hijackthis is a powerful tool that edits the brains of Windows (the Registry). DO NOT FIX anything in the Hijackthis log screen without assistance from the experts! Most of the line items in the scanned log are normal for Windows operation. Hijackthis should identify the vast majority of your problems and enable us to help you clean them off your system.

Stay in this thread for continuity. Reply to this message.

Thanks,

Pskelley
In Training at TomCoyote.com and Spywareinfo.com

Please be aware only the following DellForum members were trained at
TomCoyote.com and SpywareInfo.com to help with Hijackthis logs: Texruss, Baskar1234, Grinler, ChrisRLG, SpotCheckBilly, and pskelley.

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