Problem with G-sync monitors Inspiron 7577 (Nvidia GTX1060)

Question

Dear gentlemen of Dell technical supportRegardsOctober 9, 2018 I recently acquired a monitor with g-sync technology, however in Nvidia control panel there is no option in order to enable this option, considering that the graphics card (Nvidia GTX 1060 Max-Q design) supports this technology. I have the following questions.1. Is there any solution to this problem?2. In the short term, could this problem be solved either with a BIOS update or does it depend on the manufacturer of the video card (NVIDIA) to publish the specific drivers for the versions of their cards in laptops?

frankbond · Answer

Hi, I also have the Inspiron 7577 (gtx 1050ti). I am also curious about this but haven't been able to test it out since I don't have a g-sync monitor. What kind of cable are you using to connect to the g-sync monitor? G-sync will not work using HDMI, it needs a DisplayPort cable. Have you tried using a USB-C to display port cable?

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