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JOcean
9 Legend
•
12.6K Posts
0
December 7th, 2018 10:00
Have you tried a reset on the system yet? Disconnect the battery and unplug the adapter. Press and hold the power button for 30 seconds. Then reconnect everything and try again.
Eimy_B
4 Operator
4.4K Posts
December 7th, 2018 13:00
Hi @Sammanzur,
Make sure the BIOS is up to date.
Try a power drain and also, enter the BIOS and make sure the AC Adapter is being recognized.
HellsDisciples
2 Intern
159 Posts
December 7th, 2018 22:00
Who makes your AC Adapter?
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JOcean
9 Legend
•
12.6K Posts
0
December 7th, 2018 10:00
Have you tried a reset on the system yet? Disconnect the battery and unplug the adapter. Press and hold the power button for 30 seconds. Then reconnect everything and try again.
Eimy_B
4 Operator
•
4.4K Posts
0
December 7th, 2018 13:00
Hi @Sammanzur,
Make sure the BIOS is up to date.
Try a power drain and also, enter the BIOS and make sure the AC Adapter is being recognized.
HellsDisciples
2 Intern
•
159 Posts
0
December 7th, 2018 22:00
Who makes your AC Adapter?