Inspiron 7577, gaming laptop, FPS stutters and drops

Question

Hello I have just bought this laptop like a month ago maybe even less it was working really fine and everything but one day I woke up and started to see that fps keeps dropping from 60 or 200 to 1 or 20  I have tried every solution I found but nothing happen wish some one can help me

help123a · Answer

Dropping to that frame rate you have some extreme thermal throttling killing everything...some extreme failure.

Did this laptop get really hot in a game?....maybe too much game for it or too long?

Warranty it. When you get it back get one of those cooler pads you place under laptops.

help123a · Answer

1-20 fps...can you hear the fans working anymore to cool it?

Ziead · Answer

any one got a solution for my situation please?

help123a · Answer

Just released VITAL driver updates. Install them.   https://www.dell.com/support/home/us/en/04/product-support/product/inspiron-15-7577-laptop/drivers

Ziead · Answer

Well my laptop has no &#xa0; high performance in power options,and well it was working like a charm for 3 weekshere are some fps drops from a game that I played well from the first day I got the laptop&#xa0;

help123a · Answer

Power Management set to maximum performance per the FPS Fluctuation post a few posts down?

Ziead · Answer

Alright there are only 2 drivers though that I didn't have I will install em and update you if that fixed anything

Ziead · Answer

yes the fans are working pretty well,i don't know why this happened it was all of sudden was playing an over watch game and fps got down from 60 to 20 then goes up rapidly to 60 but this is happening so often that it became annoying and unbearable

help123a · Answer

You have a GTX 1050 in that thing. Nice...hope you can figure out why it aint workin.  Power management letting the measly Intel 630 graphics run your game because you do not have it plugged into AC?

Ziead · Answer

So I installed em still nothing changed&#xa0;and yes I have GTX 1050TI 8GB RAM CORE I7 hope you can really help me I couldn't play anything for 3 days now :/yes my laptop is always plugged in ,if not it goes to 30 fps locked

Ziead · Answer

please any help,i tried to even install a new OS but still its there,i have 2 gpus if that is important one is intel 630HD and other is nividia Gtx 1050 TI

brenkaz · Answer

Hi, have you found a solution for your problem? I have the same problem and I dont know how to fix it.

laghater2000 · Answer

I also have the same problem.

FPS drops from capped 70 to 1-20 and also sounds of the game (Overwatch), voice calls in Discord and everything else lag and stutter as if some kind of robot was dying screaming.

Weird thing is: turning ultra graphics settings back on from low temporarily helped me stabilise FPS, but that worked only for a couple of days. Now the stuttering and FPS drops are more severe and frequent (almost constant).

If this is a thermal problem, I didn't expect to run into it only after 5 months of using the laptop.

Dell-SreejithR · Answer

Thank you for your message. I will be glad to assist you with this.

What is the BIOS version installed?

Have you observed any thermal issues with the computer? Does the system heat up or do you get any thermal error messages?

Open Nvidia control panel & set the game to open automatically with the Nvidia card.

Please update the Intel Chipset device driver & Intel Dynamic Platform & Thermal Framework driver.

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

What is a Dell Service Tag and how do I locate it?

Jason_Masheti · Answer

Has this issue been resolved ? I have the exact same issue.

Inspiron

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