Is it gone forever?

Question

Hi all, I recently had problems on this computer that turned out to be a virus (not sure which one, the virus software was not finding it.) The guy that I hired to fix it ended up finding it and just wiped everything out and reinstalled the OS etc from the disks I had.  I had also saved all of my documents etc on a disk so I did keep those. One problem, I do not have a disk for reinstalling the microsoft office software that came installed on the computer.  I am not sure that I ever got one as I have all the other disks stored together and had never previous to this unwrapped any of them.  Is there anyway to get the software back on this computer?  I am out of warranty on this particular computer, but I am not trying to fix anything right now, just replace software that I did pay for originally and just want to get the same thing back.  What are my options? Thank you

Denny Denham · Answer

drjriddle,

If you don't have the CDs for the Office software your only option is to purchase a new copy. Dell replaces broken or missing software CDs only within 30 days of the computer's invoice date.

Mary G · Answer

If it's Word you are looking for, check your disks for MS Works Suite. Word is on the first disk in that set with other Works programs.

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