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March 12th, 2019 07:00

My Products and Services not displaying Product List

I have been adding our Dell devices to the My Products and Services site in batches of about 10k to download the associated model and warranty information. The latest batch I uploaded will not display in the "Product List" on the page. I can go into groups and do the export of the data, but have no way to delete these devices to add the next batch. Is there another method to get these cleared out so we can grab the next batch?

3 Posts

March 12th, 2019 07:00

Somehow posted on the wrong board here, was trying to change it. 

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346 Posts

April 13th, 2023 00:00

We recommend that you select the Default inventory setting. If you're using the Advanced setting, remember that items only appear in your shop if you feature them on your shop's home page, add them to a collection, tag them in a post or manually unhide them in the Shops tab.

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