One of the Alienware social managers made a post on Reddit about the M15 and Alienware Graphics Amp, so I wonder if it might be a similar situation with your R5, if it was a fairly recent purchase?
Thanks. I want to say originally I had the experience package installed but I will absolutely try it again. What’s odd is I get the exact same response trying it out with a thunderbolt eGPU
Well I spent many hours with this. Sadly I finally decided I had to return it. I work in IT and have a pretty extensive knowledge of how to troubleshoot and I could not get the AGA to work with my R5 17 as intended. I read many success stories but I just could get it to work. I will keep checking the forums and I ever see some kind of firmware update to either unit I will be glad to jump right back in.
I think it’s worth a shot as long as you can return it. As a side note I did finally get an egpu to work with the r5 using a razer core x and an msi 2080.
DougalAW
24 Posts
0
February 5th, 2019 12:00
One of the Alienware social managers made a post on Reddit about the M15 and Alienware Graphics Amp, so I wonder if it might be a similar situation with your R5, if it was a fairly recent purchase?
https://www.reddit.com/r/Alienware/comments/9so1mg/psa_the_alienware_graphics_amplifier_requires/
I don't have an AGA so not something I've had experience with, but potentially something worth trying?
Regards
Mr Maestro
8 Posts
0
February 5th, 2019 13:00
Mr Maestro
8 Posts
0
February 7th, 2019 06:00
Well I spent many hours with this. Sadly I finally decided I had to return it. I work in IT and have a pretty extensive knowledge of how to troubleshoot and I could not get the AGA to work with my R5 17 as intended. I read many success stories but I just could get it to work. I will keep checking the forums and I ever see some kind of firmware update to either unit I will be glad to jump right back in.
Tanim2607
1 Message
0
March 17th, 2019 00:00
So u r saying that we, r5 owners, should not buy the AGA, right??
Mr Maestro
8 Posts
0
March 17th, 2019 06:00
I think it’s worth a shot as long as you can return it. As a side note I did finally get an egpu to work with the r5 using a razer core x and an msi 2080.