* For my Dell notes, click my name and private message me the P2415Q service tag number
I think that the Xbox One X operating system via USB would drive the AC511 volume?
As a test, move the P2415Q and AC511 to a true Windows PC with HDMI out port. Open the Windows Playback and choose monitor HDMI as the Default Playback Device and test. If the AC511 volume control works, then the problem was the Xbox One X operating system. You should also post the issue on the Xbox Forum.
I connected my PC to the monitor via HDMI. I connected the AC511 to the PC via USB and 3.5mm. This enabled volume control, but no audio. I connected my PC to the monitor via HDMI. I connected the AC511 to the PC via USB. I connected the 3.5mm cable between the monitor and the AC511. This enabled volume control, but no audio.
Plugging the ac511 into the PC gives me audio and volume control. so...how do i get volume and audio control on the xbox?
also, connecting PC to monitor via HDMI and PC to soundbar via USB gives me both audio and volume control without the 3.5mm cable. Clearly those 2 cables are capable of delivering audio to the AC511, so it seems odd the xbox needs the 3.5 mm cable.
DELL-Chris M
Community Manager
•
56.9K Posts
0
May 21st, 2019 05:00
* For my Dell notes, click my name and private message me the P2415Q service tag number
I think that the Xbox One X operating system via USB would drive the AC511 volume?
As a test, move the P2415Q and AC511 to a true Windows PC with HDMI out port. Open the Windows Playback and choose monitor HDMI as the Default Playback Device and test. If the AC511 volume control works, then the problem was the Xbox One X operating system. You should also post the issue on the Xbox Forum.
Syd1
3 Posts
0
May 22nd, 2019 17:00
DELL-Chris M
Community Manager
•
56.9K Posts
0
May 23rd, 2019 06:00
On the PC taskbar, open Speakers, change the default Playback Device to P2415Q HDMI.
Syd1
3 Posts
0
May 23rd, 2019 19:00
Plugging the ac511 into the PC gives me audio and volume control. so...how do i get volume and audio control on the xbox?
also, connecting PC to monitor via HDMI and PC to soundbar via USB gives me both audio and volume control without the 3.5mm cable. Clearly those 2 cables are capable of delivering audio to the AC511, so it seems odd the xbox needs the 3.5 mm cable.
DELL-Chris M
Community Manager
•
56.9K Posts
0
May 24th, 2019 05:00
Unknown by Dell. All we know is that it works on the PC as we tested it. You should post the issue on the Xbox Forum.