Dell OS Recovery Tool fails with 'The ISO file is corrupt or damaged'

Question

I'm attempting to use the Dell OS Recovery Tool to create installation media on a USB flash drive that I can use to reinstall Windows 10 Professional (64 bit) on a Dell Inspiron 15 5567 after ssd hard disk failure .  When I run the tool it finishes the download phase (7 steps) and fails during the verification phase after the message 'mounting SupportAssist image' with the error 'The ISO file is corrupt or damaged'.  There does not seem to be any attempt to write to the USB flash drive (no activity light).  I've tried many times with the same result.   Any suggestions or help would be greatly appreciated.   Thanks

pablitobin · Answer

fixed?

Inspiron

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