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nyc10036
4 Operator
•
5.6K Posts
0
March 1st, 2020 17:00
contact Dell Cares
Clintlgm
3 Apprentice
1.5K Posts
March 1st, 2020 18:00
You need to post this i the customer care forum they have Dell employees in that forum.
https://www.dell.com/community/Customer-Care/bd-p/Customer-Care?ref=lithium_menu
Mary G
20.1K Posts
March 2nd, 2020 10:00
I hope you received a notice from Dell that the computer was actually received for repair. Contact Dell directly for info. This is user to user forum.
Keep all your FedEx paperwork. Check with FedEx for proof of delivery to Dell.
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nyc10036
4 Operator
•
5.6K Posts
0
March 1st, 2020 17:00
contact Dell Cares
Clintlgm
3 Apprentice
•
1.5K Posts
0
March 1st, 2020 18:00
You need to post this i the customer care forum they have Dell employees in that forum.
https://www.dell.com/community/Customer-Care/bd-p/Customer-Care?ref=lithium_menu
Mary G
4 Operator
•
20.1K Posts
0
March 2nd, 2020 10:00
I hope you received a notice from Dell that the computer was actually received for repair. Contact Dell directly for info. This is user to user forum.
Keep all your FedEx paperwork. Check with FedEx for proof of delivery to Dell.