10 Elder

 • 

30.7K Posts

May 10th, 2020 04:00

No way to know without some troubleshooting - and since you're under warranty, that's best done with a Dell tech over the phone or online.  Start by contacting support in your location.

 

2 Posts

May 16th, 2020 00:00

DELL replaced the adapter which was the problem. 

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