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May 10th, 2020 07:00

Aurora R10, build

During the building process of my first Alienware desktop I ran into a problem. 

I wanted the Ryzen 7 3700x with the nvidea rtx 2070 super. Added that to a 850 power supply with the liquid cooling. After the build it said the graphics card was not compatible with the chassis. Changed to the 2080 and it was fine but above my budget. Changed again to the 2060 and it was approved. Added the 2070 again but changed the power supply to the 550 and that worked. But I wanted the 850 supply for the future. I settled for the 2060 super but I'm still confused. Customer service was no help. Any information as to why the 2070 would not work would be greatly appreciated.  Thanks for any help. 

5 Practitioner

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274.2K Posts

May 10th, 2020 09:00

@unctucker   Any information as to why the 2070 would not work would be greatly appreciated.

I am not sure if I can clear up your confusion . . . or make it worse.

I just went to the Dell R10 build page, and the only RTX 2070 Super option I see is "Dual" graphics cards. If I select that option, the chassis defaults to "Dark Side of the Moon chassis with High-Performance CPU Liquid Cooling and 850W Power Supply" . . . with no other option available.

I do not see an option for a single RTX 2070 Super.

3 Posts

May 10th, 2020 10:00

I haven't tried it in a few days but last time I was there the 2070 single was available. 

3 Posts

May 10th, 2020 10:00

It makes no sense to me.

6 Professor

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5.3K Posts

May 10th, 2020 10:00

I see it, it gives me the same error you described.

5 Practitioner

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274.2K Posts

May 10th, 2020 10:00

image.png

6 Professor

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5.3K Posts

May 10th, 2020 10:00

Spoiler
 
 

Makes no sense to me other than Dell has an error on their config page or a preference that people buy the 550w psu if possible (eg, supply shortage on the 850w, oversupply of 550w, less heat, etc)

6 Professor

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5.3K Posts

May 10th, 2020 11:00

Your photo posted quickly @Anonymous 

6 Professor

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5.3K Posts

May 10th, 2020 11:00

Screenshot_20200510-114411_Chrome.jpg

Screenshot_20200510-114358_Chrome.jpg

6 Professor

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5.3K Posts

May 10th, 2020 12:00

Forgot 3rd photo

Screenshot_20200510-120006_Chrome.jpg

 

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