@Spencerglow20 4K 60 Hz over HDMI requires HDMI 2.0, which would have to be supported by your system, your HDMI cable, and your display's HDMI input. So chances are at least one component in your setup is missing that support. Looking at the Inspiron 5570 product page here, the text specs mention that it has two Thunderbolt 3 ports and two USB-C ports, but the product photos farther down on the page don't show any of those ports. If you actually have Thunderbolt and/or USB-C ports, then the USB-C to DisplayPort cable marked as the solution in this thread would also work for you. But if all you have is the HDMI output and USB-A "regular USB" ports, then unless the problem is just the HDMI cable you're using, you won't be able to run 4K 60 Hz to that display over your HDMI output. The only way you could get 4K 60 Hz would be to use a dongle that plugged into a regular USB port and gave you a video output connector such as HDMI 2.0 or DisplayPort, but those dongles use "indirect display" technology such as DisplayLink, and that technology comes with a lot of potential drawbacks. I wrote about those in the post marked as the answer in this thread if you're curious.
@jphughan I have both options available, my hdmi cord is 2.0, I was just trying to get windows color HD to work on the monitor with HDR through hdmi because you can't do that through displayport. I get 60hz through DP, but not through hdmi, everything is updated.
@Spencerglow20 Sorry you're having trouble. Unfortunately I haven't spent enough time with HDR on Windows to give an exact suggestion here. All I've noticed is that using HDR in Windows is still a huge pain because the vast majority of content is still SDR, and although Windows recently added a slider to help SDR look better even in HDR mode, it's still not right. And there's still not much HDR content available for PCs, in fact some providers that will supply HDR content to smart TVs and streaming boxes won't supply that same content to HDR-capable PCs. So apart from playing full screen games, it just doesn't seem worth the hassle right now IMO.
That said, I know that DisplayPort didn't gain formal HDR support until DP 1.4. It seems that running 10-bit color (WCG) is possible even over DisplayPort 1.2, but I don't know if 4K 60 Hz 10-bit is possible over DP 1.2, at least not without changing chroma from the PC standard 4:4:4 to 4:2:2 or even 4:2:0, which is what TVs and some PC displays these days are doing in order to run higher-end combinations of resolution, refresh rate, and/or color space even over DisplayPort 1.2. As for HDMI 2.0, it seems that when running 4K, you can have any two options of 60 Hz, 10-bit color, and 4:4:4, but not all 3, according to this article. So lack of support for running reduced chroma on the GPU/driver side and/or the display side might be why you can't get 4K 60 Hz with HDR enabled via DisplayPort or HDMI.
jphughan
9 Legend
•
14K Posts
0
May 15th, 2020 20:00
@Spencerglow20 4K 60 Hz over HDMI requires HDMI 2.0, which would have to be supported by your system, your HDMI cable, and your display's HDMI input. So chances are at least one component in your setup is missing that support. Looking at the Inspiron 5570 product page here, the text specs mention that it has two Thunderbolt 3 ports and two USB-C ports, but the product photos farther down on the page don't show any of those ports. If you actually have Thunderbolt and/or USB-C ports, then the USB-C to DisplayPort cable marked as the solution in this thread would also work for you. But if all you have is the HDMI output and USB-A "regular USB" ports, then unless the problem is just the HDMI cable you're using, you won't be able to run 4K 60 Hz to that display over your HDMI output. The only way you could get 4K 60 Hz would be to use a dongle that plugged into a regular USB port and gave you a video output connector such as HDMI 2.0 or DisplayPort, but those dongles use "indirect display" technology such as DisplayLink, and that technology comes with a lot of potential drawbacks. I wrote about those in the post marked as the answer in this thread if you're curious.
Spencerglow20
2 Posts
0
May 17th, 2020 10:00
@jphughan I have both options available, my hdmi cord is 2.0, I was just trying to get windows color HD to work on the monitor with HDR through hdmi because you can't do that through displayport. I get 60hz through DP, but not through hdmi, everything is updated.
jphughan
9 Legend
•
14K Posts
0
May 17th, 2020 11:00
@Spencerglow20 Sorry you're having trouble. Unfortunately I haven't spent enough time with HDR on Windows to give an exact suggestion here. All I've noticed is that using HDR in Windows is still a huge pain because the vast majority of content is still SDR, and although Windows recently added a slider to help SDR look better even in HDR mode, it's still not right. And there's still not much HDR content available for PCs, in fact some providers that will supply HDR content to smart TVs and streaming boxes won't supply that same content to HDR-capable PCs. So apart from playing full screen games, it just doesn't seem worth the hassle right now IMO.
That said, I know that DisplayPort didn't gain formal HDR support until DP 1.4. It seems that running 10-bit color (WCG) is possible even over DisplayPort 1.2, but I don't know if 4K 60 Hz 10-bit is possible over DP 1.2, at least not without changing chroma from the PC standard 4:4:4 to 4:2:2 or even 4:2:0, which is what TVs and some PC displays these days are doing in order to run higher-end combinations of resolution, refresh rate, and/or color space even over DisplayPort 1.2. As for HDMI 2.0, it seems that when running 4K, you can have any two options of 60 Hz, 10-bit color, and 4:4:4, but not all 3, according to this article. So lack of support for running reduced chroma on the GPU/driver side and/or the display side might be why you can't get 4K 60 Hz with HDR enabled via DisplayPort or HDMI.