P2419HC and P2419H, display quality is different

Question

Hi all, I have an eBay purchased P2419HC monitor built on April 8, 2020 connected to my laptop (Dell Latitude 7400 OR MS Surface Book 3) via USB Type-C cable. This monitor is connected via DP out to P2419H DP in (daisy chain). The connections work fine but display quality of two monitors is quite different. P2419HC has markedly inferior colour quality. I then connected the two monitors to Dell XPS 8930 desktop using DP cable for both and I get exact same display quality.  Can something be done to get close to same quality on both monitors when connected to laptop as: PC Intel Iris plus/GTX 1660 Ti USB Type-C out port -> P2419HC USB Type-C with supplied USB Type-C cable -> P2419HC DP out -> P2419H DP in port Thank you and much appreciate your help.

DELL-Chris M · Accepted Answer

The eBay seller agreed to exchange the P2419HC.

Monitors

Was this post helpful?