dell Inspiron 7537 - Nvidia GT 750M not operational under Windows10

Question

Dear Community,I've bought a used Dell Inspiron 7537 with Nvidia GT 750m and Windows 10 Home. The dedicated graphics card gives an error 'Windows has stopped this device because it has reported problems. (Code 43)'. To get it recognized in the device manager at all I have to reinstall the Chipset. Installing the drivers from the dell support page did not help. Automatic Win10 drivers did not work. Using the latest NVidia Drivers did not work. Using Nvidia Experience as Recommend here did not work.The lastest Intel Graphics Drivers are installed as well. as recommend here.any further Ideas are welcome.   System Information as per Dell Update: Operating System:Microsoft Windows 10 Home (x64) Version 10.0.19042 BIOS A17 DRVR Intel(R) Chipset Device Software Version 10.1.1.7 Dell Update for Windows 10  V. 4.0.0 Intel(R) Wireless Bluetooth(R) Version>20.60.0 Unnamed Device Version 19.2.17.7 Realtek High Definition Audio 6.0.1.7544 NVIDIA Virtual Audio Device (Wave Extensible) Intel(R) 8 Series LPC Controller (Premium SKU) - 9C43

Mary G · Answer

You cannot use the Nvidia drivers in a laptop. Dell has customized the Nvidia drivers for your exact model. Get the drivers here- https://www.dell.com/support/home/en-us/product-support/product/inspiron-15-7537/drivers

If those don't work, the card is faulty. Maybe that is why the seller sold it. See if you can return it or check the manual and see if you can replace it.

The Nvidia Experience might be for desktops.

Gerrit258 · Answer

I used those drivers. GPU works fine under Ubuntu. So it must be software

Inspiron

Was this post helpful?