hey all. I have returned. I also received a New Inspiron 5100 from the friendly folks at Dell Canada. It is unbelievable better than the smartstep. IT WORKS!!!
I posted problems playing some games, overheating to the extreme, shutdowns, slowdowns, etc on the smartstep. Never happens on the 5100!!
Specs are same as smartstep except for:
faster cd-rw/dvd
faster cpu - min is 2.4 ghz.
usb 2.0 ports
no serial, parallel ports
external floopy drive.
Make the change, be forcefull, make them give you a working machine!
Sharkyn - The Specs he would have gotten would have been the Same as the SmartStep, Dell will not Downgrade. and to the others who are wondering who to contact on this matter you will first need to be contacting Technical support (DO NOT CALL CUSTOMER SERVICE) get a couple system exchanges just to prove they all have problems, demand to speak to suprivisors and management and build yourself up a case(Not that I ever wanted too) after you have proof on their records that they have pretty much ripped you off (btw keep all paper work and E-mails) then write the BBB make a legit complaint and write it out seriously, you will then be contacted by a manager (do not demand money back they will not give it to you) Just simply say you want something thats not a SmartStep reguardless and Viola!
Lucky you mine didn't work since i bought, cannot even play a game that came with, Crashes ....so i've tried everything, but came to a conclusion .. i've burned almost 1400 bucks....warranty run out too.....
reburn
3 Posts
0
June 5th, 2003 15:00
zprovo
1 Message
0
June 5th, 2003 17:00
tech support? customer care?
i'm ready for some relief.
thanks
zach
reburn
3 Posts
0
June 5th, 2003 21:00
Sharkym
1 Message
0
August 14th, 2003 18:00
puff_daddy_58_9
2 Posts
0
August 14th, 2003 21:00
hey all. I have returned. I also received a New Inspiron 5100 from the friendly folks at Dell Canada. It is unbelievable better than the smartstep. IT WORKS!!!
I posted problems playing some games, overheating to the extreme, shutdowns, slowdowns, etc on the smartstep. Never happens on the 5100!!
Specs are same as smartstep except for:
faster cd-rw/dvd
faster cpu - min is 2.4 ghz.
usb 2.0 ports
no serial, parallel ports
external floopy drive.
Make the change, be forcefull, make them give you a working machine!
Exodus36
6 Posts
0
August 23rd, 2003 12:00
Sharkyn - The Specs he would have gotten would have been the Same as the SmartStep, Dell will not Downgrade. and to the others who are wondering who to contact on this matter you will first need to be contacting Technical support (DO NOT CALL CUSTOMER SERVICE) get a couple system exchanges just to prove they all have problems, demand to speak to suprivisors and management and build yourself up a case(Not that I ever wanted too) after you have proof on their records that they have pretty much ripped you off (btw keep all paper work and E-mails) then write the BBB make a legit complaint and write it out seriously, you will then be contacted by a manager (do not demand money back they will not give it to you) Just simply say you want something thats not a SmartStep reguardless and Viola!
hope that helps all!
Later
doomsday
5 Posts
0
March 16th, 2004 20:00
Lucky you mine didn't work since i bought, cannot even play a game that came with, Crashes ....so i've tried everything, but came to a conclusion .. i've burned almost 1400 bucks....warranty run out too.....
setec0001
41 Posts
0
March 27th, 2004 20:00