Agree that the model number is needed for proper diagnosis. One question though. When you turned it on and off a few times, did you do a proper shut down or did you power down using the power button and force shutdown? If a force shutdown Windows files could be corrupt causing a number of problems.
fireberd
9 Legend
•
33.4K Posts
0
May 13th, 2021 03:00
What is the PC model number?
If this is a laptop, it belongs in the Alienware laptop forum section
JOcean
9 Legend
•
12.6K Posts
0
May 13th, 2021 05:00
Agree that the model number is needed for proper diagnosis. One question though. When you turned it on and off a few times, did you do a proper shut down or did you power down using the power button and force shutdown? If a force shutdown Windows files could be corrupt causing a number of problems.