A PSA/ePSA diagnostic code of 2000-0142 indicates the the HDD (hard disk drive) Self Test was unsuccessful. It could be the HDD, HDD cable, or connector on the motherboard. Open the system, reseat the HDD and HDD cable. Run the PSA/ePSA test again. If you get the same error, replace the hard drive.
Mary G
4 Operator
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20.1K Posts
1
May 20th, 2021 11:00
A PSA/ePSA diagnostic code of 2000-0142 indicates the the HDD (hard disk drive) Self Test was unsuccessful. It could be the HDD, HDD cable, or connector on the motherboard. Open the system, reseat the HDD and HDD cable. Run the PSA/ePSA test again. If you get the same error, replace the hard drive.
Throney
2 Posts
0
May 20th, 2021 23:00
i have done the tests and the cables are fine.in boot sequence i cannot find my harddrive option
ejn63
10 Elder
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30.7K Posts
0
May 21st, 2021 03:00
Your drive has failed - you need a new, 2.5" SATA drive -- upgrading to a solid state drive would be a very good idea.