Bob T - thanks for the reply. I tried to get my tag number thru the Dell site, some of the links failed and the one I did get to work, said it could not find my tag number. I put in what I thought it was from the sticker on the machine, but it was not labeled there either. If I guessed wrong, reply and I'll get the next number on the sticker.
When I tried to look this up in the database, I got the same result that you describe -- the tag is not recognized. Why don't you try inputting the Express Service Code into your Dell Community Forum user profile to see if this is recognized.
DELL-BobT
3.1K Posts
0
October 18th, 2004 19:00
Mr H.,
Thank you for using the Dell Community Forum.
Please update your Dell Community Forum user profile with the service tag of your system so that I can better help you.
Mr H.
3 Posts
0
October 18th, 2004 20:00
DELL-BobT
3.1K Posts
0
October 20th, 2004 11:00
Mr H.,
When I tried to look this up in the database, I got the same result that you describe -- the tag is not recognized. Why don't you try inputting the Express Service Code into your Dell Community Forum user profile to see if this is recognized.