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2815
XPS 8940, USB Type-C port won't connect with iPad Pro
I just received a 5th gen iPad Pro and tried connecting it to my XPS 8940 USB Type-C port using the supplied Apple USB-C type cable. I get an error message that states "An incompatible device was connected to your USB port. Your port is intended to be used with USB data devices only.". If I use a USB Type-C to type USB-A adapter and plug it into a standard USB port on the XPS 8940, the iPad connects just fine.
I thought the XPS 8940 USB Type-C port should work just fine. Has anyone else encountered this issue? What am I missing?
Edit: To clarify, I used a different cable that has a USB Type-C on one end to USB-A on the other end. The original Apple supplied cable works for charging the iPad. Could it be that the problem is not with the XPS 8940 and the Apple cable is not a data cable (charging only)? Or the Apple cable is data defective? Looking for someone that has these devices and can confirm their results.
XPS_Man
5 Practitioner
5 Practitioner
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2.4K Posts
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August 23rd, 2021 00:00
XPS 8940's S USB C port is designed for Data transfer only
Means you can connected USB C flash drives. External hard drives only
Typical Laptop USB C functionalities such as Docking stations, Monitors, Cellphone won't work on it.
Being a desktop it has plethora of options to connect peripherals, monitors.
Anyways it has USB 3.1 ports so USB C is not giving you any additional advantage,
RoHe
10 Elder
10 Elder
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44.3K Posts
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August 21st, 2021 19:00
I guess you answered your own question. The USB-C port on the XPS 8940 probably isn't compatible with the iPad since a USB-C to USB adapter makes the connection.
Here's a Dell FAQ about USB-C ports that may provide some info, but it won't tell you why the USB-C on the XPS 8940 isn't compatible.
speedstep
9 Legend
9 Legend
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47K Posts
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August 23rd, 2021 02:00
Advantage of USB-C is 25W charging vs 2.5w charging on USB A.
speedstep
9 Legend
9 Legend
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47K Posts
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August 23rd, 2021 02:00
usb c is charging only.
IPAD devices are not supported by dell.
Gymbow
22 Posts
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August 23rd, 2021 07:00
Thanks everyone for your responses. I’ll just use the USB C to USB A cable connected to the USB A 3.1 port on the 8940.
XPS_Man
5 Practitioner
5 Practitioner
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2.4K Posts
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August 23rd, 2021 07:00
or Get a USB A to Lightning cable,
speedstep
9 Legend
9 Legend
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47K Posts
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August 23rd, 2021 16:00
some vendors now have universal cable.
https://www.amazon.com/dp/B08GPD9PC7
https://www.amazon.com/dp/B07KW738FQ
Gymbow
22 Posts
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August 23rd, 2021 16:00
The iPad Pro 12.9 5th gen uses USB C, not Lightning