I have already contacted them. if a product is out of Warranty does it mean you will not even provide parts for repairs? I showed it to Dell authorised service center and they are saying that part request has been put but they are not sure as this is discontinued. But I see that this product is still available online so you are selling inspiron and should be able to provide part. but Dell support days contact outside service centers and outside service center says we dont know about part.??? Let me tell you all this problem has been done by Dell only when your Dell assist installed some update. Since then it has stopped working and on reboot it says Keyboard initialization failure and it does not recognize any USB port. Your beckend update has actually crashed Bios and hence motherboard is spoiled. Now I am running from pillar to post to get the part. Please help get the part ordered
Parts support from Dell usually ends with five years at most - as with just about every manufacturer of systems. Given the age of the system, and the fact that you're likely to find at best a 90-day parts warranty on a board -- a replacement system may be a better idea, particularly if you choose not to buy from a private seller on Ebay.
I took it to dell service center and they told me that motherboard is dead as its not recognizing any usb port or camera and they cannot do any work with the system.
VBahl2003
6 Posts
0
December 1st, 2021 23:00
My apologies. the model number is Dell Inspiron 3459 and not 3424. that was a typo
VBahl2003
6 Posts
0
December 2nd, 2021 00:00
I have already contacted them. if a product is out of Warranty does it mean you will not even provide parts for repairs? I showed it to Dell authorised service center and they are saying that part request has been put but they are not sure as this is discontinued. But I see that this product is still available online so you are selling inspiron and should be able to provide part. but Dell support days contact outside service centers and outside service center says we dont know about part.??? Let me tell you all this problem has been done by Dell only when your Dell assist installed some update. Since then it has stopped working and on reboot it says Keyboard initialization failure and it does not recognize any USB port. Your beckend update has actually crashed Bios and hence motherboard is spoiled. Now I am running from pillar to post to get the part. Please help get the part ordered
ejn63
10 Elder
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30.7K Posts
0
December 2nd, 2021 07:00
The boards are available from third parties. Here's one on EBay
https://www.ebay.com/itm/264970601392
and another
https://harddiskdirect.com/4m8wx-dell-laptop-motherboard.html?campaign=339436446&adgrp=22448575326&device=c&adposition=&keyword=&gclid=Cj0KCQiA-qGNBhD3ARIsAO_o7ynkzDw3DhCbrcM0PofhStuwxeKJmF4QRaqiMrW5CFYBjJvdA65RfRQaAgaiEALw_wcB
Parts support from Dell usually ends with five years at most - as with just about every manufacturer of systems. Given the age of the system, and the fact that you're likely to find at best a 90-day parts warranty on a board -- a replacement system may be a better idea, particularly if you choose not to buy from a private seller on Ebay.
redxps630
9 Legend
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15.4K Posts
0
December 2nd, 2021 10:00
I guess OP Inspiron 3459 is 24 3459 (AIO). here are some other ebay deals on used board if 24-3459 is indeed the model.
DP/N D90HM
DELL INSPIRON 20 3059 24 3459 SERIES ALL-IN-ONE MOTHERBOARD D90HM 0D90HM 683346899349 | eBay
Dell Inspiron 20 3059 24 3459 AIO Intel Motherboard i3-6100U 2.3GHz D90HM | eBay
RoHe
10 Elder
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45.2K Posts
0
December 2nd, 2021 17:00
@VBahl2003 What make you think the motherboard is actually dead...?
If you post details of the problem, maybe somebody here can help you figure that out before you invest in a new board...
VBahl2003
6 Posts
0
December 7th, 2021 01:00
I took it to dell service center and they told me that motherboard is dead as its not recognizing any usb port or camera and they cannot do any work with the system.
regards
vikas
VBahl2003
6 Posts
0
December 7th, 2021 01:00
Thank you so much for helping me out. I will check these sites.
Thank you so much
VBahl2003
6 Posts
0
December 7th, 2021 01:00
thank you so much for your help. I will check on these suggestions.
thank you so much,
Vikas