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May 6th, 2022 07:00

How to shut down and restart T310

Hello everyone,

We purchased a dental office that came with T310. This is out of warranty and service phone call with Dell is very expensive. We need this or a server on site for day to day operations. I am very new to using server. Firstly it is showing F1211 Raid Controller Battery on the display. Next, the start menu is not working - meaning when I click on start menu it doesn't do anything. Yes mouse is working fine because it can open folders on server. So in order to change the raid controller battery I need to do safe shut down. Do not want to do hard reset with power button and can't take a chance of loosing all the data. Please help. TIA.

Moderator

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4.1K Posts

May 16th, 2022 19:00

To “RUN” -> Windows key +R /  you can type in CMD

12 Posts

May 6th, 2022 08:00

Thank you. I will try that.

4 Operator

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3K Posts

May 6th, 2022 08:00

You can shutdown the server using command. You can refer below link for various options available. For shutdown command is shutdown /s

https://docs.microsoft.com/en-us/windows-server/administration/windows-commands/shutdown 

12 Posts

May 15th, 2022 20:00

Does these shut commands should be entered at DOS prompt? I tried while the server is on desktop but no use. TIA.

12 Posts

May 15th, 2022 20:00

ok thanks. i will try that.

4 Operator

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3K Posts

May 15th, 2022 20:00

You need to run on command prompt

12 Posts

May 16th, 2022 14:00

I tried to enter cmd prompt, either the search option or start button does not do anything after I click on them. So whats the next step?

4 Operator

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3K Posts

May 17th, 2022 00:00

As you are able to open folders using mouse, you can traverse to system32 folder under windows folder and open cmd file to open a command prompt.

12 Posts

May 24th, 2022 14:00

Thanks everyone who suggested various options to shutdown my server. This opens up my next question - why is the 'Start' button on windows is not working either with the mouse or keyboard?

Moderator

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4.1K Posts

May 24th, 2022 20:00

Hi, then could you please try to search something like this? This isn't a Dell material, so I'm just trying to give you an example. https://dell.to/3lGKtW5

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