Humm...Really surprised that Norton (properly updated) can't remove them? These files appear to be in your "temp internet files" have you tried deleting them? Try that, then run a couple of these free online scans to see if they are gone:
Download and run HiJackThis; version 1.98.2. Click "Scan", then "Save log". When Notepad comes up, "Edit/Select all", then right-click on the selected text. Click "Reply" to this message, then post the log back. Don't try and fix anything just yet, as alot of what it reports is 'good'.
Get HiJackThis here: http://www.majorgeeks.com/download.php?det=3155
pskelley
933 Posts
0
November 9th, 2004 14:00
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
http://www.bitdefender.com/scan/license.php
http://www.kaspersky.com/scanforvirus.html
http://www.ravantivirus.com/scan/
Midnight Star
4.8K Posts
0
November 9th, 2004 14:00
Download and run HiJackThis; version 1.98.2. Click "Scan", then "Save log". When Notepad comes up, "Edit/Select all", then right-click on the selected text. Click "Reply" to this message, then post the log back. Don't try and fix anything just yet, as alot of what it reports is 'good'.
Get HiJackThis here: http://www.majorgeeks.com/download.php?det=3155
Mike.