2 Intern

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28K Posts

February 13th, 2005 16:00

On the laptop, when it gets the autoconfiguration IP address (169.254.xxx.xxx) can you open a command prompt window and get a valid IP address (192.168.xxx.xxx) by typing ipconfig /release /renew ?

Steve

2 Posts

February 13th, 2005 16:00

Hi Steve - thanks for the reply, this is the message I get when I try ipconfigure /releaes /renew:
 
"The operation failed as no adapter is in the state permissible for this operation"

2 Intern

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28K Posts

February 13th, 2005 17:00

As a troubleshooting step, try connecting the laptop to the router using a wired connection and see if the same thing happens.  This might help us to determine if it is a software problem or a hardware problem.

Steve

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